We are getting an error in the configuration of Rational Insight (version 1.1.1.2). We have the databases on a Database Server and the Reporting and ETL on a separate server. We are getting the error during the deployment step of “Rational Reporting Setup → Build and Deploy Reporting Components”.

The following are more details:

Problem Area: Rational Reporting Setup → Build and Deploy Reporting Components

The following error occurs during deployment:

com.ibm.rational.rrdi.setup.biserver.common.RRDIBIServerException: CRRRA2084E: Cannot log on to the report server.

Print screen of error:

Environment:

1. Database Server:

OS: Windows Server 2008 R2 Enterprise

Memory: 16 GB

System Type: 64-bit

Database

C:\Users\db2admin>db2level

          DB21085I Instance "DB2" uses "64" bits and DB2 code release "SQL09070" with

level identifier "08010107".

Informational tokens are "DB2 v9.7.0.441", "s090521", "NTX6497", and Fix Pack

"0".

Product is installed at "C:\IBM\SQLLIB" with DB2 Copy Name "DB2COPY1".

2. Reporting and ETL Server:

OS: Windows Server 2008 R2 Enterprise

Memory: 16 GB

System Type: 64-bit

IBM installed packages:

IBM Rational Insight Data Services: Version: 1.1.1.1

IBM Rational Reporting for Development Intelligence: Version 2.0.3.0

IBM Rational Reporting for Development Intelligence Development Tools: Version 2.0.3.0

IBM WebSphere Application Server Network Deployment: Version 8.0.0.6

IBM Rational License Server: Version 8.1.3

Rational Team Concert – Client for Eclipse IDE: Version 4.0.1

IBM Rational Insight Development Tools: Version: 1.1.1.2

WebSphere

Name IBM WebSphere Application Server Network Deployment

Version 8.0.0.6

ID ND

Build Level cf061312.03

Build Date 3/28/13

Package com.ibm.websphere.ND.v80_8.0.6.20130328_1645

Architecture x86-64 (64 bit)

Installed Features IBM 64-bit SDK for Java, Version 6

EJBDeploy tool for pre-EJB 3.0 modules

Embeddable EJB container

Stand-alone thin clients and resource adapters

Reporting Server Status

- I can login successfully

- There are no reports in the Public Folders

- I added a Database connection to RIDW, but that did not resolve the error

Here are some log files.  It appears the SOAP connection is not available until after has timed out.  Is this relevant? If you need log files, let me know which to provide.

Portion of SystemOut.log file

[9/12/13 14:17:57:682 EDT] 00000000 ObjectPoolSer I OBPL0010I: The Object Pool service started successfully.

[9/12/13 14:18:00:600 EDT] 00000000 JMXSoapAdapte A ADMC0013I: The SOAP connector is available at port 9046

Portion of wsadmin.traceout

[9/12/13 14:17:18:447 EDT] 00000000 AbstractShell E WASX7120E: Diagnostic information from exception with text "com.ibm.websphere.management.exception.ConnectorException

java.lang.reflect.InvocationTargetException: java.lang.reflect.InvocationTargetException

" follows:

com.ibm.websphere.management.exception.ConnectorException: ADMC0016E: The system cannot create a SOAP connector to connect to host localhost at port 9046.