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RQM Add-In not appearing in Excel 2010 menu

Hi there,
I've seen this question asked already, however have not come across a solution that seems to apply to my case.
I have successfully installed the RQM Add-In, yet I cannot see the menu option in MS Excel. I am running MS Excel 2010, .net framework 4, have administrator privileges, and it does not appear in the Add-Ins menu (File -> Options -> Add-Ins) at all in Excel.
Would anyone know what is causing this issue?
Thanks,
Chris
Accepted answer

Is your Office 32 bit or 64 bit?
Try installing RQMExcelImporterSetup if it is 32 bit or
RQMExcelImporterSetupX64 if it is 64 bit
you may check whether your Excel is 32-bit or 64-bit by following the procedure below,
Start Excel
Click "File"
Click "Account"
Click "About Excel"
You may find it in the first line of the prompt
Try installing RQMExcelImporterSetup if it is 32 bit or
RQMExcelImporterSetupX64 if it is 64 bit
you may check whether your Excel is 32-bit or 64-bit by following the procedure below,
Start Excel
Click "File"
Click "Account"
Click "About Excel"
You may find it in the first line of the prompt
4 other answers

Hi Chris,
would you try to use the installation file
in the comment 15 of
to see if it works for you ?