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RQM Add-In not appearing in Excel 2010 menu

 Hi there,

I've seen this question asked already, however have not come across a solution that seems to apply to my case.

I have successfully installed the RQM Add-In, yet I cannot see the menu option in MS Excel. I am running MS Excel 2010, .net framework 4, have administrator privileges, and it does not appear in the Add-Ins menu (File -> Options -> Add-Ins) at all in Excel. 

Would anyone know what is causing this issue?

Thanks,
Chris

1 vote


Accepted answer

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Is your Office 32 bit or 64 bit?
Try installing RQMExcelImporterSetup if it is 32 bit or
RQMExcelImporterSetupX64 if it is 64 bit

you may check whether your Excel is 32-bit or 64-bit by following the procedure below,

    Start Excel
    Click "File"
    Click "Account"
    Click "About Excel"
    You may find it in the first line of the prompt


Ralph Schoon selected this answer as the correct answer

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Comments

 Thank you. I was facing the same issue and your answer solved it.


4 other answers

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I installed PIARedist.exe for Windows, then I installed again RQMExcelImporter. It was OK after that.

( my configuration : 64 bits, Windows 7, Office 2010 , RQM Excel Importer  4.0.4)

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 Hi Chris,
would you try to use the installation file 
in the comment 15 of 
to see if it works for you ?

0 votes

Comments

Hi Hao,

Still no luck unfortunately . Any other suggestions?

Thanks,
Chris


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 what is pairedist.exe and where can i find it ?

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Hi Chris, try to uninstall the actual version and install a latest one available for the CLM new version. Find it in the link below:
https://jazz.net/downloads/rational-quality-manager/releases/6.0.2/RQM-Extras-RQMExcelWordImporter-6.0.2.zip
Let me know the results.

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Question asked: Jul 09 '13, 5:42 p.m.

Question was seen: 9,683 times

Last updated: Jan 10 '17, 6:01 a.m.

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