My Tasks link in dashboard not working
Please help me resolve the issue. Is there a project setting required to enable My Tasks in RQM ?
Thanks
NP
Accepted answer
Not sure if you have set up the association of Quality Manage Tasks between the RQM project area and the RTC project area. If not, you could add the association in the RQM project area administration page, where you need to choose "Uses - Quality Management Tasks" in the Add Association dialog to point to the RTC project area which contains the tasks of "mine".
Then need to refresh the RQM page and then set the project area (RQM project area) in the My Tasks viewlet.
One other answer
First I agree to Bing Dong Ma answer,verify your CCM Service Provider to QM containing tasks.
From my perspective it seems to me it could be a reason of understanding Life Cycle Projects.
So I want to know how you use tasks before and from which version it does not work for you?
My questions to you are:
1) Do you use a Life Cycle Project?In common Life Cycle Project Configuration the my task configuration works out of the box.
2) Could you create Tasks related to Test Assets?
3) Do you own tasks related to a Test Assets?
4) Which viewlet do you use, from which catalog?
5) Did you use a Life Cycle Project?
a) Common Life Cylce Project Configuration
b) How is a QM-Task related to Test Asset?
c) Where is the "My Tasks" Viewlet stored?
d) Understand the Content of "my tasks" viewlet
Maybe this helps in addition to the first answer.
Best Regards,
Thomas
PS: http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m1/nav/2_0
Comments
Thanks for your detailed response Thomas. Here are the answers to your questions:
1) Do you use a Life Cycle Project?
Yes, I created a Life Cycle Project and created QM project, CCM project and RM project as containers within LCP.
2) Could you create Tasks related to Test Assets?
Yes, test lead created tasks in CCM project.
3) Do you own tasks related to a Test Assets?
Yes, Tasks were assigned to test team mebers.
4) Which viewlet do you use, from which catalog?
I am not sure I understand it right. is this a dashboard customization ? I didn't do this customization.
5) Did you use a Life Cycle Project?
Same as 1.
Thanks for answering the questions.
If now everything works it is fine, then great :-).
If there should be remaining problems, then you should take care about.
2) Could you create Tasks related to Test Assets?
Yes, test lead created tasks in CCM project.
-> Remember you can not associate Tasks to a test asset, you must create Tasks in CCM, by doing this inside the RQM Test Asset Sections. Only in this case you will see the test asset and the task in this viewlet.
3) Do you own tasks related to a Test Assets?
Yes, Tasks were assigned to test team members.
-> This is not the answer I expect. I meant do you personally own task which are related to Test Asset. Example: Test Plans Summary section -> related to -> QM Task. If yes, the you should see content like in the picture before.