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what does this error means? please see description


Mirko Hartwig (3132) | asked Jul 01 '13, 8:33 a.m.
Hello,

error below is coming up after update CLM and DM from 4.0.1 to 4.0.3 in VVC

Error: CRJAZ1992E The "com.ibm.team.process.RequestRemoteEnterpriseProcessUpdatesTask" task could not be completed and is now unscheduled. Error details: "CRJAZ0368E A database query could not run on the server. stmt = select distinct t1.ITEM_ID, t1.STATE_ID, t1.INTERNAL_LAST_UPDATE_ATTEMPTED from PROCESS.PROCESS_PROVIDER_CACHE_ITEM t1 order by t1.INTERNAL_LAST_UPDATE_ATTEMPTED asc"

DM is installed on an updated WAS from 8.0.0.4 to 8.0.0.6 all CLM application are connected to a DB2 9.7 Database.
JDBC Connection Pool Wait Time is already increased to 6000.

Question: What should I do to fix this error?

Thanks in advance.

Mirko

Comments
Kot T. commented Jul 03 '13, 10:22 a.m.
JAZZ DEVELOPER

Hi Mirko,
Do you see any DB2 error (in the application log) corresponding to the error above?

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Mirko Hartwig (3132) | answered Jul 04 '13, 5:31 a.m.
Hi Kot,

db2diag on loglevel 4 shows no errors or hints for this issue, application logs shows no information.

Best regards,

Mirko

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