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question asked: Jun 25 '13, 5:47 p.m.
question was seen: 4,263 times
last updated: Jul 16 '13, 4:27 p.m.

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[closed] Commenter w/ Contributor license can't export a saved view

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Tricia Kelsey (1●1●5) | asked Jun 25 '13, 5:47 p.m.
closed Jul 16 '13, 4:27 p.m. by Stef van Dijk (2.0k●1●7●9)
We have found that on RRC 4.0.1 a user who is assigned a contributor license and the commenter role in the project does not have the ability to export a saved view. Since exporting the saved view creates a csv file that is saved locally this doesn't seem like it would require write privileges in RRC. Is there a permission setting that can be changed or are we required to assign the user an analyst license?
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Erica Tran commented Jun 26 '13, 8:54 a.m. | edited Jun 26 '13, 8:55 a.m.
JAZZ DEVELOPER

Hi Tricia,

I tried a test with a user with a contributor license, commenter role in version 4.0.1 and was able to export a view successfully.  I see that a commentor has options to save and modify personal views by default (in the JKE Sample), but I didn't see anything specific to exporting the view. 

Do other users with the same role and license have the problem?

Are there any messages that appear in the UI or logs when the user tries to export?

Thanks.

Erica

Tricia Kelsey commented Jun 27 '13, 11:45 a.m.

Erica,


For the users who couldn't export the view the export option was dithered. After receiving your response I asked the manager to check with her users to verify if they could export a saved personal view. I'm not sure what they are doing differently, but she reported back to me that they are now able to export. There was one specific user who really needed the functionality so we had changed his license to analyst. We changed it back to contributor to do another test and he was then able to export (no longer dithered). Thanks for your response. 

Erica Tran commented Jun 27 '13, 2:48 p.m.
JAZZ DEVELOPER

Hi Tricia,

Since the problem isn't occurring anymore it's hard to say what the problem was.  Maybe it could not properly consume the contributor license?  I'm glad it is working now.  It looks like the user is all set. 

Regards,
Erica

The question has been closed for the following reason: "Problem is not reproducible or outdated" by svandijk Jul 16 '13, 4:27 p.m.