LDAP nightly sync task is not synchronizing user from LDAP to JTS and it was working fine before from last 1 year.
CLM version-3.0.1
LDAP sync is not synchronizing user from LDAP to JTS.
. Problem description LDAP sync is not synchronizing user from LDAP to JTS. 2.Users are present in LDAP and I can import them through JTS GUI. 3.After running script, it says User synchronization has been successfully requested and is running in the background. Progress can be tracked using the feed at 'https://www. pd-dv.jlrint.com/jts/events?provider=ldapnightlysync'. 4. After running https://www.pd-dv.jlrint.com/jts/events? provider=ldapnightlysync, I am getting following messages- <?xml version="1.0" encoding="utf-8"?><feed xmlns="http://www.w3. org/2005/Atom" xmlns:syndication="http://www.ibm.com/jazz/0.1.0 /syndication"><id>urn:uuid:_UpGqEWnEEeGaX6SweNS8wQ</id><title type=" html">User records changed by LDAP nightly sync task</title><updated>2013-05-22T06:08:49Z</updated><entry><id>urn:uuid: __FBUcbonEeKRduv9pxCsvg</id><title type="html">CRJAZ1329E The user "CN=S-1-5-21-996065124-1290041856-3981285745-102416, CN=ForeignSecurityPrincipals,O=ford,C=US" does not exist in LDAP directory.</title><updated>2013-05-11T11:46: 07Z</updated><author><name>ADMIN</name><email>ADMIN</email></author><sum mary type="html">CRJAZ1330E The user "CN=S-1-5-21-996065124- 1290041856-3981285745-102416,CN=ForeignSecurityPrincipals,O=ford, C=US" is a member of one of the Jazz groups in the LDAP directory but the LDAP person record does not exist.</summary><link href="/ {unknown}" /><category term="LDAPNightlySync" /><syndication: repositoryId type="text">_UpGqEWnEEeGaX6SweNS8wQ</syndication: repositoryId><syndication:Action type="text">Dangling</syndication: Action><syndication:modified type="text">2013-05-11T11:46: 07Z</syndication:modified><syndication:publicUri type="text">https: //www.pd-dv.jlrint.com/jts/</syndication:publicUri><syndication: repositoryURL type="text">https://www.pd-dv.jlrint. com/jts/</syndication:repositoryURL></entry><entry> |
4 answers
Hi,
I got an answer in an end.
When users are many then LDAP sync starts failing as it can sync 1500 users at a time, so enable range retrieval as true and things will work fine.
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Hi Raj,
Are there missing users between LDAP and JTS? This posted error message is just for the ADMIN User - as it would have been removed on JTS during installation.
Thanks.
Comments
Raj Kapoor
commented May 22 '13, 8:02 a.m.
Hi,
But why users are not getting Sync with JTS as users are present in LDAP under right group.
I can import users but importing each and every users is not possible.
manually running script doesn't throw any error but it also doesn't perform the job of syncing user
Gayathri Vikraman
commented Feb 17 '14, 3:26 a.m.
User sync between LDAP and JTS is not occurring all at ones. There is a huge difference between the LDAP count and that of JTS. Each day JTS is updating only 5 to 10 users and then it stops.
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We have a similar problem where JTS and other applications were synched with LDAP for the first days of the configuration. Then it stopped working and right now only JTS is synch with LDAP. The other applications are not synched. We need to import them manually.
We have some help from IBM Support and we able to import some of the users bu using POST command but we couldnt solve the main problem |
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Comments
That looks like a user from a trusted domain has been added to one of the Jazz Groups. I'm not sure how RTC works with domain trusts so I'll make this as a comment and maybe someone else can follow up with the correct procedure if there is one.
I found a post that suggests it may not work but it is a bit old so may be out of date.
https://jazz.net/forum/questions/43427/ldap-configuration-with-trusted-domains