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question asked: Apr 29 '13, 4:17 a.m.
question was seen: 4,776 times
last updated: May 31 '13, 7:54 p.m.

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RRDI Installation Problem

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Russell Norlund (172●2●17●24) | asked Apr 29 '13, 4:17 a.m.
 I am trying to install RRDI into the following environment
  • CLM 4.02
  • Suse Linux Enterprise 11 64 Bit
  • WebSphere Application Server v8.0.0.3 (64 bit)
  • DB2 V9.7
  • Installation Manager 1.6.2
  • LDAP
During the install I get the following error message:

"CRRRI01101: the next step is to use the IBM Rational Reporting Server to configure the report server"
"CRIMA1076E: Error execuring the/opt/IBM/install/cognos_bi/linuxi38664/issetup command: status=127"

The installation then aborts.

As anybody seen this problem before?

4 answers

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Russell Norlund (172●2●17●24) | answered May 08 '13, 2:35 a.m.
 Hi Folks, I solved this problem by installing the "Open Motif 2.2.4 Libraries" into Suse Enterprise Linux. This library contains the missing libXm.so.3 shared library.
Comments
radek baranowski commented May 15 '13, 8:33 a.m.

well. this didn't work for me. any other ideas ?

radek baranowski commented May 15 '13, 9:33 a.m.

ok it worked, but only after installing 32bit libraries on 64bit system!!!

Jhon Valderrama commented May 31 '13, 5:45 p.m.

how???? no work to me! 
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Jhon Valderrama (31●5●8) | answered May 31 '13, 7:54 p.m.
 with 

  • CLM 4.02
  • Suse Linux Enterprise 11 64 Bit
  • WebSphere Application Server v8.0.0.3 (64 bit)
  • Oracle
  • Installation Manager 1.6.2
  • LDAP
1.- the library libXm.so.3 copy to directory /usr/lib/

2.-  ln -s /usr/lib/lib64/libXm.so.3 libXm.so.3.0.2

3.- export LD_PRELOAD=/usr/lib64/libfreebl3.so

and install 


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permanent link
Indradri Basu (1.8k●1●5●14) | answered Apr 29 '13, 8:23 a.m.
There is a similar post on this error: https://jazz.net/forum/questions/68947/issue-when-re-installing-insight-on-a-rhel-machine
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permanent link
Kot T. (1.5k●1●13●19) | answered Apr 29 '13, 9:57 a.m.
JAZZ DEVELOPER
This looks like there is a problem executing the file "/opt/IBM/install/cognos_bi/linuxi38664/issetup". Could you check to see if the file can be found in that location, permissions, etc?
Comments
Russell Norlund commented Apr 29 '13, 2:05 p.m.

Hi Kot, I am seeing this message in the install log:

"/opt/IBM/RRDI/install/cognos_bi/linuxi38664h/issetup: error while loading shared libraries: libXm.so.3: cannot open shared object file: No such file or directory"

I will install the libXm library and see if it resolves the problem.

Kind Regards

Russell

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