WebSphere Update installer - greyed out on a package that is not installed yet
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Hi,
We have a situation where we need to update the WAS 7.0 Embedded package with RAM 7.5.1.2 to Fix Pack 25. We are unable to check the WAS 7.0 Fix Pack 25 package that we placed in the maintenance folder, as the Update Installer thinks that the FP 25 package has been installed. We have verified the version of the eWas7 installed package and it still shows Fix Pack 21. We were able to install just fine the JDK FIX Pack 25 associated with the eWAS FP25.
How do we resolve this situation? Any help would be much appreciated.
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6 answers
![]() Could be that the FP is for the wrong architecture, such as the 32 bit instead of the 64 bit. Or maybe it is for the wrong OS, or even the wrong product (I tend to find that list of downloads a bit confusing at times) Another possiblity is that you have an older verrsion of the update installer. You should be using update installer version 7. I don't think that was the case for some of the earlier WAS 7 fix packs.
Here is some addtional information on the Update Installer Logic that might be helpful.
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![]() If it is the wrong architecture. it will have the information. saying Mismatched Architecture What platform are you using? windows 7? Could it be possible that you do not have permission? If it is window 7 , you may want to invoke the updateinstall with "Run As administrator".
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![]() This should not be a permission issue if you can use update installer to update the JDK FIX Pack25.The Latest RAM7512 is supposed to come with embedded WAS 70025 . http://www-01.ibm.com/support/docview.wss?uid=swg27038228 I just installed one myself, it was embedded WAS 70025
Did you do a fresh install of RAM 7512 or you have upgraded from earlier versions of RAM? What messages did you see from the installer? "Mismatched architecture or operating system" or "The product is not applicable"?
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Hello,
Thank you to everyone who responded. Here are the details:
1. We upgraded from RAM 7.5.1.1 to RAM 7.5.1.2. The first version came with the embedded webshpere version 7.0.0.21. The initial installation was successful, but after going to [Host]..../ram.setup we got the message that the WAS version needs to be upgraded to 7.0.0.25.
2. 2-3 weeks ago, we installed the Websphere Update Installer, and we attempted to install Fix Pack 25 for WAS but something was giving us a message indicating that the FixPack file placed in the 'maintenance' folder was not the right version, or something similar, so we couldn't do the ewas update at that time. We left it alone, thinking that we'll be able to do the update later, when RAM 7.5.1.2 will be installed.
We tried to do just that, but as you can see in the inserted image below, the field is grayed out, as FixPack has been already installed. However, when running the versioninfo.bat command, it is clear that we are still on 7.0.0.21.
We've uninstalled the WAS Update Installer and re-installed it, removed the directory leftover after the installation, and re-installed back, without any luck.
So, the question is where in eWas or Ram folders can I find that particular information that is showing that FP 7.0.0.25 has been installed, so I can clean it out? Any feedback would be very much appreciated. Thank you.
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