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System Requirements for Systems and Software Engineering 4.0.3

(Rational DOORS and DOORS Web Access, Rational DOORS Next Generation, Rational Team Concert, Rational Quality Manager, Rational Rhapsody, Rational Rhapsody Design Manager, Rational Engineering Lifecycle Manager)

Authors: Nancy Leduc
Build basis: SSE 4.0.3

For a short list of track changes to this article please see the bottom of this article.

  • This is the list of system requirements for Rational systems and software engineering (SSE) 4.0.3 incorporating:
    • Rational DOORS and DOORS Web Access (DWA)
    • Rational DOORS Next Generation (DNG)
    • Rational Team Concert (RTC)
    • Rational Quality Manager (RQM)
    • Rational Rhapsody
    • Rational Rhapsody Design Manager
    • Rational Engineering Lifecycle Manager (RELM)
  • Questions? Please contact Nancy Leduc

The system requirements are broken down into various components. These are the most commonly supported platforms and middleware, for additional options please refer to the individual product system requirements. For recommended deployment topologies please refer to: https://jazz.net/wiki/bin/view/Deployment/RecommendedSSEDeploymentTopologies

A. Server Requirements

A1. Server Host Operating Systems

A1.1 Server Support

The operating systems below may be used to host SSE applications.
Server Operating System Server Version Notes
Red Hat Enterprise Linux (RHEL) Server 6 and future OS fixpacks 64 bit  
SUSE Linux Enterprise Server (SLES) 11 and future OS fixpacks 64 bit  
Windows Server 2008 R2 Enterprise Edition and future OS fixpacks 64 bit  
Windows Server 2008 R2 Standard Edition and future OS fixpacks 64 bit  

Server Host Operating System Notes
* "and future OS fixpacks" includes Service Releases (SR's) and Updates (RHEL). Fix pack is IBM terminology for a minor release that includes fixes (vs. features).

A2. Application Servers

A2.1 Application Server Support

The following application servers can be used to host CLM applications (non-clustered):

Application Servers Server Version Notes
WebSphere Application Server v8.5 x86-64 and future fixpacks Supported Please see "Bundling" Note below.
Please also see Note below for BIRT issue.
WebSphere Application Server Network Deployment v8.5 and future fixpacks Supported Non-clustered Only
Tomcat Apache Tomcat v7.0.3.2 and future fixpacks Supported  

Application Server Notes
  • WAS and DB2 bundles are only available on Passport Advantage and via the CLM Media (not on Jazz.net). Customers upgrading from CLM 3.0.1 and 4.0 are entitled to continue using WAS 7.0.x and WAS 8.0.x as long as CLM supports those versions.
  • WebSphere Application Server support for SSE is 64-bit only to align with 64-bit server platforms.
  • DOORS Web Access only supports Tomcat AppServer, no support for WebSphere Application Server is available
  • There is a known issue with BIRT reports running WAS 8.5.0.x please see this Tech Note for WAS patch.

Note: CCM BIRT report issues running WAS 8.5.0.1 please see technote for patch information.

A3. Databases

The following databases can be used to host SSE applications:

Database Server Notes
IBM Derby SDK 10.8.1.2 and future fixpacks 64 bit For Evaluation purposes only - for small teams of 10 users or less)
CLM bundles Derby
IBM DB2 Enterprise Server Edition v9.7 and future fixpacks 64 bit  
IBM DB2 Workgroup Server Edition v9.7 and future fixpacks 64 bit  
Oracle Database 11g Standard Edition Release 2 and future fixpacks 64 bit  

Database Support Notes
  • Database support is 64-bit only to align with 64-bit server platforms.
  • WAS and DB2 bundles are only available on Passport Advantage and in the CLM Media (not on Jazz.net). Customers upgrading from CLM 3.0.1 and 4.0.X are entitled to continue using DB2 9.7 as long as CLM supports that version.

A4. Java Runtime Environment (Server)

JRE CLM Server Notes
IBM Java SDK 6.0.13.1 and future fixpacks Supported  

A5. Identity Management

  • Apache Directory Server 1.5.5
  • Microsoft Active Directory 2008
  • Microsoft Active Directory 2008 R2

A6. Installation Manager

  • IBM Installation Manager 1.6.3

A7. License Server

  • Rational License Server 8.1.3.3

B. Client Requirements

  • Reminder: The platforms listed below are the starting point for SSE support and unless otherwise indicated support includes this level and all future OS fixpacks. For RedHat Updates are equivalent to fix packs

B1. Client Operating Systems

Client Operating System DOORS Client DNG Rich Client Rhapsody Web Clients (Browsers) Notes
Red Hat Enterprise Linux (RHEL) Client 6 x86-32, x86-64 and future OS fixpacks Windows Only Windows Only Supported Supported Please see Client OS Notes below
Red Hat Enterprise Linux (RHEL) Workstation 6 x86-32, x86-64 and future OS fixpacks Windows Only Windows Only none Supported Please see Client OS Notes below
SUSE Linux Enterprise Desktop (SLED) 10.0 SP3 x86-32, x86-64 and future OS fixpacks Windows Only Windows Only Supported Supported Please see Client OS Notes below
SUSE Linux Enterprise Desktop (SLED) 11.0 x86-32, x86-64 and future OS fixpacks Windows Only Windows Only Supported Supported Please see Client OS Notes below
Windows XP Professional SP2 x86-32, x86-64 and future OS fixpacks 32 bit 32 bit only 32 bit Supported  
Windows Vista SP2 Business x86-32, x86-64 and future OS fixpacks 32 bit 32 bit mode only 32 bit Supported  
Windows Vista SP2 Enterprise x86-32, x86-64 and future OS fixpacks 32 bit 32 bit mode only 32 bit Supported  
Windows Vista SP2 Ultimate x86-32, x86-64 and future OS fixpacks none 32 bit mode only none Supported  
Windows 7 Business x86-32, x86-64 and future OS fixpacks none in 32 bit mode only none Supported  
Windows 7 Enterprise x86-32, x86-64 and future OS fixpacks 32 bit in 32 bit mode only 32 bit & 64 bit exploit Supported  
Windows 7 Ultimate x86-32, x86-64 and future OS fixpacks none in 32 bit mode only 32 bit & 64 bit exploit Supported  
Windows 7 Professional x86-32, x86-64 and future OS fixpacks 32 bit in 32 bit mode only 32 bit & 64 bit exploit Supported  

Client Operating System Notes

  • If you are running the Eclipse client on Linux please ensure that you have a compatible xulrunner or webkitgtk installed and configured on your system. Failure to do so can result in various issues including failure to start. See Article for additional details and instructions.
  • Smart Card Support for ALL CLM Products (Windows Only)
  • Supported only with IBM Rational Rhapsody Developer for C++, C, and Java. IBM Rational Rhapsody Developer for Ada and IBM Rational Rhapsody Developer supported only with Apex environment

B2. Browsers

Browser *Supported Notes
Firefox 17 ESR and future fixpacks Supported Supported  
Internet Explorer 8 and future fixpacks Supported Supported Please note IE8 is not supported for the RTC Eclipse Client on 64-bit Windows please use IE9.
Internet Explorer 9 and future fixpacks Supported Supported  

Browser Support Notes

  • DOORS NG Graphical Editor is supported in 32-bit mode using Internet Explorer and Firefox on Windows (Only).
  • Macromedia Flash Player 10,11* and future releases, mods and fixpacks is supported for graphical view in Work Item Statistics dashboard viewlet

B3. Java SDK

  • IBM Java SDK 6.0.13.1* and future fixpacks

Java Runtime Notes

*FYI - the DOORS Client is based on C++ (and DXL) not Java based.

C. Related Articles

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