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r4 - 2022-08-01 - 17:55:32 -
MichaelRowe
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ReportingTroubleshooting
<div id="header-title" style="padding: 10px 15px; border-width:1px; border-style:solid; border-color:#FFD28C; background-image: url(<nop>https://jazz.net/wiki/pub/Deployment/WebPreferences/TLASE.jpg); background-size: cover; font-size:120%"> ---+!! Troubleshooting the Jazz Reporting Service <img src="https://jazz.net/wiki/pub/Deployment/WebPreferences/uc.png" alt="uc.png" width="50" height="50" align="right"> %DKGRAY% Authors: Main.MatthieuLeroux, Main.PhilippeCheavlier, Main.FrancescoChiossi <br> Build basis: Build basis: JRS 6.x and later %ENDCOLOR%</div></sticky> <!-- Page contents top of page on right hand side in box --> <sticky><div style="float:right; border-width:1px; border-style:solid; border-color:#DFDFDF; background-color:#F6F6F6; margin:0 0 15px 15px; padding: 0 15px 0 15px;"> %TOC{title="Page contents"}% </div></sticky> <sticky><div style="margin:15px;"></sticky> This page is the starting point to find information and techniques that you can use to diagnose and troubleshoot issues related to reporting, Lifecycle Query Engine (LQE), Data Collection Component (DCC), Report Builder. ---++ Where is the issue? Reporting issue usually involve multiple products, for example when a report shows the wrong data, is it an issue with the query in Report builder, is it an issue with the datasource (LQE or DCC), does the application exposes the right data to LQE or DCC? ---+++ Data Warehouse Datasource describe here a use case that involves a data warehouse report ---+++ LQE Datasource describe here a use case that involves an LQE report. ---++ Additional Log4j traces Prior to versions 7.0.1 SR1 / 7.0.2 SR2: here are some traces that can be added in log4j.properties per product For versions 7.0.1 SR1 / 7.0.2 SR2 and beyond: traces are to be added in log4j2.xml per product * Report Builder [[Report Builder Traces]] * Lifecycle Query Engine * Data Collection Component ---+++++!! Related topics: [[DeploymentWebHome][Deployment web home]], [[DeploymentWebHome][Deployment web home]] ---+++++!! External links: * [[https://www.ibm.com][IBM]] ---+++++!! Additional contributors: Main.TWikiUser, Main.TWikiUser <sticky></div></sticky>
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