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uc.pngCLM reliability report: CLM 5.0 release

Authors: Jeff Pang
Last updated: June 2, 2014
Build basis: Collaborative Lifecycle Management 5.0

Introduction

Reliability testing is about exercising the CLM applications so that failures are discovered and removed before the system is deployed. There are many different combinations of alternate pathways through the complex CLM application, this test scenario exercises the most likely use cases (explained in detail below). The use cases are put under constant load for a seven day period to validate that the CLM application provides the expected level of service, without any downtime or degradation in overall system performance. This report is a sample of the results from a recent CLM 5.0 GA Reliability run.

Disclaimer

The information in this document is distributed AS IS. The use of this information or the implementation of any of these techniques is a customer responsibility and depends on the customerís ability to evaluate and integrate them into the customerís operational environment. While each item may have been reviewed by IBM for accuracy in a specific situation, there is no guarantee that the same or similar results will be obtained elsewhere. Customers attempting to adapt these techniques to their own environments do so at their own risk. Any pointers in this publication to external Web sites are provided for convenience only and do not in any manner serve as an endorsement of these Web sites. Any performance data contained in this document was determined in a controlled environment, and therefore, the results that may be obtained in other operating environments may vary significantly. Users of this document should verify the applicable data for their specific environment.

Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multi-programming in the userís job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here.

This testing was done as a way to compare and characterize the differences in performance between different versions of the product. The results shown here should thus be looked at as a comparison of the contrasting performance between different versions, and not as an absolute benchmark of performance.

What our tests measure

We use predominantly automated tooling such as Rational Performance Tester (RPT) to simulate a workload normally generated by client software such as the Eclipse client or web browsers. All response times listed are those measured by our automated tooling and not a client.

The diagram below describes at a very high level which aspects of the entire end-to-end experience (human end-user to server and back again) that our performance tests simulate. The tests described in this article simulate a segment of the end-to-end transaction as indicated in the middle of the diagram. Performance tests are server-side and capture response times for this segment of the transaction.

schematicperformancetestmap.jpg

Findings

Performance goals

Primary Goals - Detection

  • Test the CLM software performance under given conditions, and monitoring for any degradation in performance over the course of the 7 day run.
  • Monitor for increases in the overall page or page element averages.
  • Report on any specific page which increases over time.

Secondary Goals - Analysis

  • To discover the main cause of any failure.
  • To find and correlate the structure of repeating failures.

Findings

  • Completion of 7 day run without any crashes or noticeable degradation in performance.
  • CCM accumulated thousands of sprite-related tmp files, the issue has been addressed in jazz.net workitem 318899.
  • RM encountered increased memory consumption during the 7-day period, the issue has been addressed in jazz.net workitem 87921.
  • The load setting/distribution fits our anticipated scalability needs.

Topology

The topology under test is based on Standard Topology (E1) Enterprise - Distributed / Linux / DB2.

Server Overview

The specifications of machines under test are listed in the table below. Server tuning details listed in Appendix A

Function Number of Machines Machine Type CPU / Machine Total # of CPU Cores/Machine Memory/Machine Disk Disk capacity Network interface OS and Version
IBM HTTP Server and WebSphere Plugin 1 IBM System x3250 M4 1 x Intel Xeon E3-1240 3.4GHz (quad-core) 8 16GB RAID 1 -- SAS Disk x 2 299GB Gigabit Ethernet Red Hat Linux Server 2.6.32-431.1.2.el6.x86_64, WebSphere Application Server 8.5.5.1 64-bit
JTS Server 1 VMWare Image VMWare Hypervisor, Intel(R) Xeon(R) CPU E5-2640 0 @ 2.50GHz v4 v8GB VMFS V100GB Gigabit Ethernet Red Hat Linux Server 2.6.32-358.14.1.el6.x86_64, WebSphere Application Server 8.5.5.1 64-bit
CCM Server 1 VMWare Image VMWare Hypervisor, Intel(R) Xeon(R) CPU E5-2640 0 @ 2.50GHz v4 v8GB VMFS v100GB Gigabit Ethernet Red Hat Linux Server 2.6.32-358.14.1.el6.x86_64, WebSphere Application Server 8.5.5.1 64-bit
QM Server 1 VMWare Image VMWare Hypervisor, Intel(R) Xeon(R) CPU E5-2640 0 @ 2.50GHz v4 v8GB VMFS v100GB Gigabit Ethernet Red Hat Linux Server 2.6.32-358.14.1.el6.x86_64, WebSphere Application Server 8.5.5.1 64-bit
RM Server 1 VMWare Image VMWare Hypervisor, Intel(R) Xeon(R) CPU E5-2640 0 @ 2.50GHz v4 v16GB VMFS v200GB Gigabit Ethernet Red Hat Linux Server 2.6.32-358.14.1.el6.x86_64, WebSphere Application Server 8.5.5.1 64-bit
DB2 Server 1 IBM System x3550 M4 2 x Intel Xeon E5-2640 2.5GHz (six-core) 24 64GB RAID 5 -- SAS Disk x 2 2.4TB Gigabit Ethernet Red Hat Linux Server 2.6.32-358.14.1.el6.x86_64, DB2 Enterprise 10.5.1
RPT Workbench 1 VMWare Image VMWare Hypervisor, Intel(R) Xeon(R) CPU E5-2640 0 @ 2.50GHz v4 v8GB VMFS v100GB Gigabit Ethernet Red Hat Linux Server 2.6.32-431.11.2.el6.x86_64, Rational Performance Tester 8.3.0.3 64-bit
RPT Agent 6 VMWare Image VMWare Hypervisor, Intel(R) Xeon(R) CPU E5-2640 0 @ 2.50GHz v4 v4GB VMFS v30GB Gigabit Ethernet Red Hat Linux Server 2.6.32-431.17.1.el6.x86_64, Rational Performance Tester Agent 8.3.0.3 64-bit
Network switches N/A Cisco 2960G-24TC-L N/A N/A N/A N/A N/A Gigabit Ethernet 24 Ethernet 10/100/1000 ports

Network connectivity

All CLM server machines and RPT test driver machines are located on the same subnet. The LAN has 1000 Mbps of maximum bandwidth, and the average latency between the IHS server and all distributed Application Servers is 1.12ms. The LDAP Server is also on the same subnet, but has a latency of less than 0.8ms with the CLM Servers.

Data volume and shape

At the beginning of the test the repository projects were populated to have the following size:

  • RM/DNG - 1 project with ~84K artifacts (imported from the medium project template for RM)
  • CCM - 1 project populated with 100K artifacts
  • QM - 1 project populated with 100K artifacts
  • Admin Ė 1 CLM project with artifacts linked across all projects

Methodology

Rational Performance Tester was used to simulate the CLM workload created using the web client. Each user is distributed across a set of user groups. Each user group represents a CLM product area, e.g. CCM, QM, RM. Each user group performs a random set of use cases from a set of available use cases. A Rational Performance Tester script is created for each use case. The scripts are organized by pages and each page represents a single user action.

Based on real customer use, the CLM test scenario provides a ratio of 70% reads and 30% writes. The total CLM workload distribution is 45% CCM, 30% QM, 10% Integrations, 15% DNG Web and RM. Test cases with the higher weights will be run more frequently within the User Groups.

CLM test cases and weighted distribution

Use case Description User Group Weight within User Group loop
RTC_CreateDefect CCM User logs in to their project area, creates a defect, then logs out. CCM 5
RTC_QueryAndEditDefect CCM User logs in to their project area, queries for a defect, edits defect, then logs out. CCM 10
RTC_QueryAndViewDefect CCM User logs in to their project area, queries for a defect, views defect, then logs out. CCM 60
RTC_DashboardInitialization CCM User logs in to their project area, non-cached first time dashboard access, then logs out. CCM 5
RTC_DefaultDashboard CCM User logs in to their project area, open default dashboard, then logs out. CCM 5
RTC_FeedsDashboard CCM User logs in to their project area, open dashboard with feed only, then logs out. CCM 5
RTC_WorkItemGraphDashboard CCM User logs in to their project area, open dashboard with workitem statistics graphs, then logs out. CCM 5
RTC_WorkitemQueryDashboard CCM User logs in to their project area and open dashboard with project shared queries, then logs out. CCM 5
QM_CreateTestCase QM User logs in to their project area and creates a test case. QM 6
QM_VewDashboard_DV QM User logs in to their project area and view dashboard. QM 2
QM_BrowseTPsTCs QM User logs in to their project area, then browses test plans and test cases. QM 60
QM_BrowseTERs QM User logs in to their project area, then browses test case execution records. QM 10
QM_editTestScript QM User logs in to their project area, opens and edits a test script. QM 18
QM_editTestPlan QM User logs in to their project area, opens and edits a test plan. QM 5
QM_editTestCase QM User logs in to their project area, opens and edits a test case. QM 18
QM_createTestScript QM User logs in to their project area and creates a test script. QM 6
QM_executeTestSteps4 QM User logs in to their project area, searches for TER, executes a 4 step TER then shows results. QM 60
QM_browseTestScript QM User logs in to their project area and browses a test script. QM 32
QM_bulkEditTC QM User logs in to their project area, selects and edits multiple test cases. QM 1
QM_createDefect QM User logs in to their project area and creates a defect. QM 8
QM_createTestPlan QM User logs in to their project area and creates a test plan. QM 1
QM_editTestEnv QM User logs in to their project area and edits a test environment. QM 8
QM_fullTextSearch QM User logs in to their project area and does text search. QM 3
QM_modifyDefect QM User logs in to their project area and modifies a defect. QM 5
QM_searchDefect QM User logs in to their project area and searches for a defect. QM 14
QM_simpleCopy QM User logs in to their project area and copy a test plan. QM 1
QM_viewDashboard QM User logs in to their project area and refreshes the dashboard. QM 20
QPlan to Req Collection QM User logs in, creates a new test plan, and then creates a new quality task and links it to an RTC task, then logs out. Int 5
Test case links Dev item QM User logs in, creates a new test case and links it to an RTC workitem, then logs out. Int 5
TER Links QM User logs in to their project, creates and runs a new test case, then creates a linked RTC defect to the TER, user logs out. Int 5
Test script Links QM User logs in to their project, creates a new test script and links it to an RTC workitem, then logs out. Int 5
Test plan Links QM User logs in to their project, creates a new test plan and links it to a new RM collection, then logs out. Int 5
RM artifact links to test case RM User logs in to their project area, creates a new artifact then links to a new test case in QM, then logs out. Int 1
RM artifact links to workitem RM User logs in to their project area, creates a new artifact then links to a new workitem in CCM, then logs out. Int 1
RM collection links to test plan RM User logs in to their project area, creates a new collection then links to a new QM test plan, then logs out. Int 1
RM collection links to release plan RM User logs in to their project area, creates a new collection then links to a new CCM release plan, then logs out. Int 1
CreateArtifact RM user logs in to their project area and creates a new artifact. RM/DNG 3
CreateCollection RM user logs in to their project area and creates a new collection. RM/DNG 1
EditModuleArtifact RM user logs in to their project area, opens a module and edits a module artifact. RM/DNG 3
OpenCollection RM user logs in to their project area and opens a collection. RM/DNG 1
ManageFolders RM user logs in to their project area and creates/moves/deletes folders. RM/DNG 1
OpenProjectDashboard RM user logs in to their project area and opens the dashboard RM/DNG 5
OpenAndScrollLargeModule RM User logs in, opens a large module, then scrolls through the entire 1500 artifacts. RM/DNG 10
ModuleViewTraceReportPDF RM User logs in, opens a large module, then generates and publishes a traceability report. RM/DNG 2
OpenRMAdmin RM User logs in, then opens the administration page. RM/DNG 39
ReviewModule RM User logs in, opens and reviews a large module. RM/DNG 1
CreateModuleArtifactComment RM User logs in, opens a large module, then adds a comment to a module artifact. RM/DNG 15
DisplayModuleHistory RM User logs in, opens a module and shows the module history. RM/DNG 1
Upload4MBNewArtifact RM User logs in, then uploads new artifacts from a 4MB file. Long Operations 1
ImportRegIF RM User logs, then imports new artifacts from a file in requirements interchange format. Long Operations 1
ImportCSV RM User logs, then imports new artifacts from a CSV file. Long Operations 1
ImportWordDoc RM User logs, then imports new artifacts from a word document. Long Operations 1

Results

IHS Thread Analysis

IHS threads usage is monitored to determine how well IHS server was keeping up with the load, and determine if IHS was tuned properly to move the threads through the system most efficiently. The following chart shows how well the IHS server was handling it's threads, and of note are the threads in WAS module which do not accumulate over time which indicates the WebSphere Application servers are keeping up with the load.

RPT Page Hit Rate

RPT Page Hit Rate is captured to monitor the load and help with correlation of any incidences where load changes. For purposes of this test the load is consistent.

RPT Page Element Response over Time

Page Element Response Rate is captured to monitor the average page element response over time.

RPT Average Page Response Time

RPT Average Page Response Time shows the average of all pages over time. This is very useful in determining which if/any pages are unexpectedly increasing in response time over the seven day period.

RPT Byte Transfer Rate

RPT Byte Transfer Rate shows us if bytes being sent or received are changing over time, indicating a drop in throughput.

Appendix A

Product
Version Highlights for configurations under test
IBM HTTP Server for WebSphere Application Server 8.5.5.1 IBM HTTP Server functions as a reverse proxy server implemented via Web server plug-in for WebSphere Application Server. Configuration details can be found from the CLM infocenter.

HTTP server (httpd.conf):

MaxClients: increase value for high-volume loads (adjust value based on user load)

  • Timeout 150
  • MaxKeepAliveRequests 100
  • KeepAliveTimeout 8
  • ThreadLimit 25
  • ServerLimit 100
  • StartServers 1
  • MaxClients 800
  • MinSpareThreads 25
  • MaxSpareThreads 100
  • ThreadsPerChild 25
  • MaxRequestsPerChild 0

Web server plugin-in (plugin-cfg.xml):

  • ServerIOTimeout="900"

OS Configuration:

  • max user processes = unlimited
IBM WebSphere Application Server Network Deployment for JTS, Admin, and CLMHelp applications 8.5.5.1 JVM settings:

  • GC policy and arguments, max and init heap sizes:

-Xmx4g -Xms4g -Xmn1g -Xcompressedrefs -Xgc:preferredHeapBase=0x100000000
-Xverbosegclog:AppNodeXXX_gc.log -XX:MaxDirectMemorySize=1G
-Xgc:classUnloadingKickoffThreshold=2000 -Xgcpolicy:balanced -Xloaminimum0.02

Thread pools:

  • Maximum WebContainer = Minimum WebContainer = 200

OS Configuration:

System wide resources for the app server process owner:

  • max user processes = unlimited
  • open files = 65536

IBM WebSphere Application Server Network Deployment for CCM application 8.5.5.1 JVM settings:

  • GC policy and arguments, max and init heap sizes:

-Xmx4g -Xms4g -Xmn1g -Xcompressedrefs -Xgc:preferredHeapBase=0x100000000
-Xverbosegclog:AppNodeXXX_gc.log -XX:MaxDirectMemorySize=1G
-Xgc:classUnloadingKickoffThreshold=2000 -Xgcpolicy:balanced -Xloaminimum0.02

Thread pools:

  • Maximum WebContainer = Minimum WebContainer = 200

OS Configuration:

System wide resources for the app server process owner:

  • max user processes = unlimited
  • open files = 65536

IBM WebSphere Application Server Network Deployment QM application 8.5.5.1 JVM settings:

  • GC policy and arguments, max and init heap sizes:

-Xmx4g -Xms4g -Xmn1g -Xcompressedrefs -Xgc:preferredHeapBase=0x100000000
-Xverbosegclog:AppNodeXXX_gc.log -XX:MaxDirectMemorySize=1G
-Xgc:classUnloadingKickoffThreshold=2000 -Xgcpolicy:balanced -Xloaminimum0.02

Thread pools:

  • Maximum WebContainer = Minimum WebContainer = 200

OS Configuration:

System wide resources for the app server process owner:

  • max user processes = unlimited
  • open files = 65536

IBM WebSphere Application Server Network Deployment for RM, Converter applications 8.5.5.1 JVM settings:

  • GC policy and arguments, max and init heap sizes:

-Xmx8g -Xms8g -Xmn2g -Xcompressedrefs -Xgc:preferredHeapBase=0x100000000
-Xverbosegclog:AppNodeXXX_gc.log -XX:MaxDirectMemorySize=1G
-Xgc:classUnloadingKickoffThreshold=2000 -Xgcpolicy:balanced -Xloaminimum0.02

Thread pools:

  • Maximum WebContainer = Minimum WebContainer = 200

OS Configuration:

System wide resources for the app server process owner:

  • max user processes = unlimited
  • open files = 65536

DB2 DB2 10.5
RPT Workbench 8.3.0.3 Defaults
RPT agents 8.3.0.3 Defaults
Network Shared subnet within test lab

Garbage collection

Verbose garbage collection analysis helps determine how the memory and garbage collection are performing for the CLM applications running our use cases. Optimal JVM configuration depends very greatly on the usage pattern. Our goal is to provide guidance on where to start and what key tuning factors impact performance.

JTS

CCM

QM

RM

For more information

About the authors


Questions and comments:
  • What other performance information would you like to see here?
  • Do you have performance scenarios to share?
  • Do you have scenarios that are not addressed in documentation?
  • Where are you having problems in performance?

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