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question asked: Jan 10 '13, 6:48 a.m.
question was seen: 6,044 times
last updated: Jan 11 '13, 5:01 a.m.

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log4j parameters for mail

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Roberto Remondini (1●1●1) | asked Jan 10 '13, 6:48 a.m.
Mail notification doesn't work in our RTC environment (CRJAZ1611E Error sending message), so we would like to debug the rtc mail service in order to find the cause of the problem.
Which properties must be set on log4j.properties? And which log4j.properties (ccm or jts)?

We are sure these configuration parameters are correct because we were able to send an email with the telnet using these parameters...

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Karl Weinert (2.0k●5●27●36) | answered Jan 10 '13, 1:53 p.m.
JAZZ DEVELOPER
edited Jan 10 '13, 1:57 p.m.
You can try this one
log4j.logger.com.ibm.team.repository.service.compatibility.internal.mailer.MailerService=DEBUG
I'm guessing that you would use it in CCM but it shouldn't hurt to have it in both.

Is there any more information in the current error message?

Update:
After a little more research it looks like it is only available in JTS
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Luca Martinucci commented Jan 11 '13, 5:01 a.m.

Karl, we set that property in JTS's log4j,  but apparently it did not work.

Any suggestion?
Thanks in advance.

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