understanding on email configuration settings
Hi All, I was looking into email configuration settings tab in user's profile. There are different columns "creator", "subscriber", "modifier" and rows with attributes. My query is Rows belong to current work item and also to parent/block/related work item? If I am owner of CWT1 I will get mail on modification of CWT1. If there is parent/block/child work ticket PWT2 to CWT1. I am not subscriber,Modifier,Creator, Owner of PWT2. Do I get email notification on modify of parent or Block work ticket PWT2? If not Can configure to add another row in email configuration to get notification on modify of parent work item attributes/state. Thanks, Kavita
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Hi Kavita,
Interesting question. I hadn't thought of this requirement. Just to clarify, I think you want to be able to specify (as an example) If you subscribe to a work item, you get an email if a new comment is added to any child work items. Or as another example, if you created another work item, you get an email if some "Other state change" occurs on any work item it's blocked on. I've been using RTC for several years now and I've never seen or heard of this feature. And I don't see any options to do it. I suspect it could be a scalability issue to traverse the links and email a potentially large audience. Scott |
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