RQM setup page is not loading

Hi

This looks like the user you have used to start the server does not have access to the directories where RTC is installed.

Try opening a shell as an administrator on the server, then running server.startup again.

What OS are you running on?

anthony

 It looks like you are running under a Windows OS

Hi,

I am running under windows 7 OS.   please find my answers below

When you start the server, try using the "Run as Administrator" option. - This option is not working for me. when I select Run as administrator it just flashes off.

Normally if I got to start the server service it show the above screen saying "Server start up in 72 ms"

Try opening a shell as an administrator on the server, then running server.startup again. - I have tried invoking the .bat file via command line also but no luck

Note: The user with which I am running is having administrator rights on the machine and even I have tested the latest versions like 3.01. and 4.0 everything worked fine on this machine.

 If you are running Windows 7 try this:go to the run box and type in something 'cmd'

Now instead of hitting the Enter key, use Ctrl+Shift + Enter. You will be prompted with the  User Account Control dialog… but it will then open up a command prompt in Administrator mode.

Then try starting the server in this mode from the command line

Note: Windows 7 was never a supported platform for the 2.x version, keep that in mind if this is a mission critical install

If you are running Windows 7 try this:go to the run box and type in something cmd

Now instead of hitting the Enter key, use Ctrl+Shift + Enter. You will be prompted with the  User Account Control dialog… but it will then open up a command prompt in Administrator mode.

Then try starting the server in this mode

Note: Windows 7 was never a supported platform for the 2.x version, keep that in mind if this is a mission critical install

http://www-01.ibm.com/support/docview.wss?rs=3580&uid=swg27015932#HW

 Hi Ara,

Could you check if there are multiple java processes running in the task manager?
If so, kill all and please start the server again.

Best Regards
Rajat

Another thing to check is to make sure you do NOT install in the C:\Program Files (x86) directory (Windows 7 default installation directory).  I recommend you use another directory (I use c:\ibm) and then make sure you either Run as Administrator or the user has read/write permission on that directory.

Also - if you have tried to install as a service, don't try and run from the command line and have the service running in the background.  Set the service startup to manual and stop the service before trying to run from the commandline.  Once we have you running on the commandline - we can look at starting as a service.

anthony