It's all about the answers!

Ask a question
QuestionsTagsUsersBadges
Guidelines | FAQ
Follow this question
Question details

×42,883
×12,009

question asked: Dec 12 '12, 7:25 a.m.
question was seen: 4,204 times
last updated: Dec 17 '14, 12:32 a.m.

Related questions

Unable to Save/Close Custom Work Item

0
R Z (127●34●53) | asked Dec 12 '12, 7:25 a.m.

Hello,

I am unable to close one of the custom work item, Please find the screenshot attached.

Work Item Error Attached

Accepted answer

0
permanent link
Dinesh Kumar B (4.1k●4●13) | answered Dec 12 '12, 7:58 a.m.
JAZZ DEVELOPER
the error suggests you are exceeding the allowed length (32768 bytes) by around 75 bytes.. So, you could try saving one field after another, this will tell you which field was exceeding the limit.. then reduce the content in that field accordingly... hope it helps
R Z selected this answer as the correct answer
Comments
R Z commented Dec 12 '12, 8:07 a.m.

I was able to find that field causing this.
Discussion field has 32768 bytes, But i am unable to edit this comments.
Any idea how to you edit the commnets for discussion field.

Thank You

One other answer

Most liked answers ↑|Newest answers|Oldest answers

0
permanent link
Dinesh Kumar B (4.1k●4●13) | answered Dec 12 '12, 7:37 a.m.
JAZZ DEVELOPER
one of your string attributes has a text larger than the allowed length.. review your large string attributes to reduce the content and you should be able to save..
Comments
R Z commented Dec 12 '12, 7:52 a.m.

Thanks Dinesh, I can see two fields.
Discussion and Description, Do you want me to remove some date present in these fields.
Even if i remove, I am unabel to save work item.

NOTE
RTC is integrated with ITSM and MSP

R Z commented Dec 12 '12, 8:22 a.m.

Is there any way we can increase the size?

Thanks

Your answer

Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.