Buildforge plugin for RAM 7.5.1.1 does not seem to work.
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Friends,
I'm trying to get past an issue with my RAM BuildForge Policy.
Basically,
When we try to kick off the BuildForge Policy inside of RAM we are getting this error.
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2 answers
![](http://jazz.net/_images/myphoto/ddc2afc70c654e744882af5c754ae8c5.jpg)
Do you have any logs, for RAM? (Administration->Tool->ramDebug.log)?
Comments
![](http://jazz.net/_images/myphoto/ddc2afc70c654e744882af5c754ae8c5.jpg)
That's an interesting idea. I will try that and see what becomes of it.
![](http://jazz.net/_images/myphoto/ddc2afc70c654e744882af5c754ae8c5.jpg)
I can send my logs to you privately. Please let me know what email I should send them too.
![](http://jazz.net/_images/myphoto/ddc2afc70c654e744882af5c754ae8c5.jpg)
Gili, I was able to update the buildforge.zip file with a version of rbf-services-client-java.jar from my raf installation. The file was slightly larger than the file that was provided in the RAM extensions page. However the problem is still present. I also uploaded just the policy.jar by itself and I still got the same issue, which eliminates the rbf-services as being a contributor to the problem.
![](http://jazz.net/_images/myphoto/75b2837ee448a2677e8170aa7c7c2343.jpg)
You need to have the zip that includes both the policy and the bf runtime for that Governor.
Post any "interesting" logs from RAM here. Be helpful to have a string to pull from.
![](http://jazz.net/_images/myphoto/ddc2afc70c654e744882af5c754ae8c5.jpg)
Hi Gili how do I get the correct buildforge.zip file that includes the right rbf services and ram api. We are using 7.5.1.1 we also recently purchased the product and have a support ticket open to get a fix for this functionality. Also how do I attach the logs here.
![](http://jazz.net/_images/myphoto/ddc2afc70c654e744882af5c754ae8c5.jpg)
I was able to use the RAM java api to pull information from the RAM custom attribute for an Asset and LIbrary information. But if we want to initiate actions as a result of a workflow lifecycle in ram we need to have the governer working. Thanks for all of your help thus far.
![](http://jazz.net/_images/myphoto/75b2837ee448a2677e8170aa7c7c2343.jpg)
The .jar should be in one of the directories that BF is installed at.
![](http://jazz.net/_images/myphoto/ddc2afc70c654e744882af5c754ae8c5.jpg)
Hi Gili,
![](http://jazz.net/_images/myphoto/ddc2afc70c654e744882af5c754ae8c5.jpg)