Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

URLs in Subsricber WorkItem emails are incorrect

Hi,

I have a server that is set up with hostname rcc-9-2-146-50.cloud9.ibm.com and using port 9944.

I have gone into the admin advanced properties page in the com.ibm.team.repository.servlet.internal.ServletConfigurationService section and set the hostname and port correctly and in com.ibm.team.repository.service.internal.webuiInitializer.ConfigPropertyInitializer, I also set the port number to 9444.

I restarted the server and the link in the Team invites are correct, but the links in the work item subscriber emails are incorrect.

The links in the work item notifications all give a 404 (Not Found) error when the users click on them.

Here's a sample of the URL link from one of the subscriber email notifications:

https://rcc-9-2-146-50.cloud9.ibm.com:9444/resource/itemName/com.ibm.team.workitem.WorkItem/263

That link actually looks correct to me. The hostname and port is correct. So I'm a bit baffled.

Is there something else I need to enable?

Thanks for your help,
Gaston

0 votes



3 answers

Permanent link
Everything you have described sounds right to me, but the port number in
the workitem e-mail looks different than what is described in your first
sentence. Should the port number be 9944 or 9444?

Matt Lavin
Jazz Server Team


gastonw wrote:
Hi,

I have a server that is set up with hostname
rcc-9-2-146-50.cloud9.ibm.com and using port 9944.

I have gone into the admin advanced properties page in the
com.ibm.team.repository.servlet.internal.ServletConfigurationService
section and set the hostname and port correctly and in
com.ibm.team.repository.service.internal.webuiInitializer.ConfigPropertyInitializer,
I also set the port number to 9444.

I restarted the server and the link in the Team invites are correct,
but the links in the work item subscriber emails are incorrect.

The links in the work item notifications all give a 404 (Not Found)
error when the users click on them.

Here's a sample of the URL link from one of the subscriber email
notifications:

https://rcc-9-2-146-50.cloud9.ibm.com:9444/resource/itemName/com.ibm.team.workitem.WorkItem/263

That link actually looks correct to me. The hostname and port is
correct. So I'm a bit baffled.

Is there something else I need to enable?

Thanks for your help,
Gaston

0 votes


Permanent link
Hi,

Yes, sorry that was a typo on my part in the post. The port should be 9444.

Everything you have described sounds right to me, but the port number in
the workitem e-mail looks different than what is described in your first
sentence. Should the port number be 9944 or 9444?

Matt Lavin
Jazz Server Team

0 votes


Permanent link
Hi,

A co-worker found the problem. The fix was to set the Public URI Root property in the
com.ibm.team.repository.service.internal.RepositoryRemoteService section of the Advanced Properties.

The URI's in the emails now work correctly.

Thanks,
Gaston

0 votes

Your answer

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details

Question asked: Oct 10 '08, 9:46 a.m.

Question was seen: 4,529 times

Last updated: Oct 10 '08, 9:46 a.m.

Confirmation Cancel Confirm