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URLs in Subsricber WorkItem emails are incorrect


Gaston Williams (81126) | asked Oct 10 '08, 9:46 a.m.
Hi,

I have a server that is set up with hostname rcc-9-2-146-50.cloud9.ibm.com and using port 9944.

I have gone into the admin advanced properties page in the com.ibm.team.repository.servlet.internal.ServletConfigurationService section and set the hostname and port correctly and in com.ibm.team.repository.service.internal.webuiInitializer.ConfigPropertyInitializer, I also set the port number to 9444.

I restarted the server and the link in the Team invites are correct, but the links in the work item subscriber emails are incorrect.

The links in the work item notifications all give a 404 (Not Found) error when the users click on them.

Here's a sample of the URL link from one of the subscriber email notifications:

https://rcc-9-2-146-50.cloud9.ibm.com:9444/resource/itemName/com.ibm.team.workitem.WorkItem/263

That link actually looks correct to me. The hostname and port is correct. So I'm a bit baffled.

Is there something else I need to enable?

Thanks for your help,
Gaston

3 answers



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Matt Lavin (2.7k2) | answered Oct 13 '08, 9:00 a.m.
FORUM MODERATOR / JAZZ DEVELOPER
Everything you have described sounds right to me, but the port number in
the workitem e-mail looks different than what is described in your first
sentence. Should the port number be 9944 or 9444?

Matt Lavin
Jazz Server Team


gastonw wrote:
Hi,

I have a server that is set up with hostname
rcc-9-2-146-50.cloud9.ibm.com and using port 9944.

I have gone into the admin advanced properties page in the
com.ibm.team.repository.servlet.internal.ServletConfigurationService
section and set the hostname and port correctly and in
com.ibm.team.repository.service.internal.webuiInitializer.ConfigPropertyInitializer,
I also set the port number to 9444.

I restarted the server and the link in the Team invites are correct,
but the links in the work item subscriber emails are incorrect.

The links in the work item notifications all give a 404 (Not Found)
error when the users click on them.

Here's a sample of the URL link from one of the subscriber email
notifications:

https://rcc-9-2-146-50.cloud9.ibm.com:9444/resource/itemName/com.ibm.team.workitem.WorkItem/263

That link actually looks correct to me. The hostname and port is
correct. So I'm a bit baffled.

Is there something else I need to enable?

Thanks for your help,
Gaston

permanent link
Gaston Williams (81126) | answered Oct 20 '08, 3:41 p.m.
Hi,

Yes, sorry that was a typo on my part in the post. The port should be 9444.

Everything you have described sounds right to me, but the port number in
the workitem e-mail looks different than what is described in your first
sentence. Should the port number be 9944 or 9444?

Matt Lavin
Jazz Server Team

permanent link
Gaston Williams (81126) | answered Oct 20 '08, 4:20 p.m.
Hi,

A co-worker found the problem. The fix was to set the Public URI Root property in the
com.ibm.team.repository.service.internal.RepositoryRemoteService section of the Advanced Properties.

The URI's in the emails now work correctly.

Thanks,
Gaston

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