[closed] Change Request in Agile Scrum process template
Pnina Lavie (46●5●21)
| asked Apr 26 '15, 11:16 a.m.
closed Oct 15, 3:58 p.m. by Ralph Schoon (63.5k●3●36●46)
We use Agile Scrum process template, and there is no "change request" artifact in this template. Can you suggest how to handle change request (coming from customers or initiated internally)?
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The question has been closed for the following reason: "The question is answered, right answer was accepted" by rschoon Oct 15, 3:58 p.m.
Accepted answer
Defect work item in the scrum template should match closely to Change Request artifact that you are looking for from Agile...
You can modify / customize this type further as per your need or create a new type too.. here is the link from v502 help with more information and detailed steps:
Rational Collaborative Lifecycle Management Solution 5.0.2>Rational Team Concert>Managing change and releases>Tracking work by using work items>Working in the Eclipse client>Customizing work items>Defining work item types and attributes
Pnina Lavie selected this answer as the correct answer
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Comments
Hi if you happen to know any process template that has a Change Request Artifact, could you help us with the name of that template?
Set up a test system on a laptop. Deploy all available templates.
Explore how they work.
Otherwise just define such a type.