JAZZ & Rational Software Analyzer EE - Error Installatio

fpiludu wrote:

Hi,
?
I tried to install Jazz 1.0 version on top Rational Sotware Analyzer
Enterprise Edition. During the Jazz installation with the
Installation Manager, I disabled the Sametime feature. At the end of
installation I received this error:

Error during the "complete" phase:
The bundle "com.ibm.help.gallery.cat_7.5.1.v20080520"
can't be installed in the Eclipse configuration because it is not
equivalent with the installed bundle
"com.ibm.help.gallery.cat_1.0.1".

How can I resolve this problem?
Thanks a lot
Federica

Can you tell me what version of Rational Software Analyzer are you

attempting to install with RTC?

-James
Jazz Install Team

Hi,

jes I tried to install RSA EE on top Rational Team Concert, but at the end of the installation the error, that I have mentioned, occurs.

Hi Federica,

It looks like you will need to install the 7.0.0.1 (iFix001) version of
Rational Software Analayzer EE. It appears that the 7.0.0 version
included an older help plugin with an incompatible version.

-James
Jazz Install Team

Hi James, Federica,

I am also thinking about installing RSAR into RTC and eventually trying to use RSAR in a build.

However, unfortunately the iFix001 does not support being installed without installing RSAR first. So the only option I see is installing into another shell for now, updating and installing RTC into this shell. This would require me to uninstall RTC first. Any thoughts about other ways?

Any hints about how to use Software Analyzer EE in a RTC Build would also be apprechiated.

Thanks,

Ralph

Hi Federica,

It looks like you will need to install the 7.0.0.1 (iFix001) version of
Rational Software Analayzer EE. It appears that the 7.0.0 version
included an older help plugin with an incompatible version.

-James
Jazz Install Team

rschoon wrote:

However, unfortunately the iFix001 does not support being installed
without installing RSAR first. So the only option I see is installing
into another shell for now, updating and installing RTC into this
shell. This would require me to uninstall RTC first. Any thoughts
about other ways?

Hi Ralph,

I can see a couple of options:

1. You could install RSAR with the ifix into its own package group,
install RTC into it, and then uninstall your standalone RTC instance (or
leave it if you like). The trick is not uninstalling your standalone
RTC instance first. This will make the install much faster as IM will
not need to download any of the artifacts again since it already has
them. I'm assuming your objection was just the time it takes to go
through the install over a potentially slow connection...

2. Since it appears you are an internal (IBM) consumer of RTC, you
should be able to obtain an installable version of RSAR + the ifix001
(i.e. not just an update). I can provide you a pointer via e-mail if
you like. I do not know if RSAR provides a refresh pack that includes
ifix001 for external customers at this time.

-James
Jazz Install Team

Hi James,

I'd appreciate the link. I had a look into the description of the IFix and id says there is no packged version including the IFix,but if you know where that would be great.

Also I am looking into extending my demos to have RSAR included in a build if possible. Any hints how to do that would be great.

Thanks,

Ralph

Ralph,

I sent you an e-mail with the information for the internal site.
Hopefully someone else can chime in on your second question.

-James
Jazz Install Team

rschoon wrote:

Hi James,

I'd appreciate the link. I had a look into the description of the IFix
and id says there is no packged version including the IFix,but if you
know where that would be great.

Also I am looking into extending my demos to have RSAR included in a
build if possible. Any hints how to do that would be great.

Thanks,

Ralph

On 14-Aug-08 9:28 AM, rschoon wrote:

Hi James,

I'd appreciate the link. I had a look into the description of the IFix
and id says there is no packged version including the IFix,but if you
know where that would be great.

Also I am looking into extending my demos to have RSAR included in a
build if possible. Any hints how to do that would be great.

Thanks,

Ralph

Ralph, in the past this should be done manually invoking from ANT the
RSAR EE Command Line interface but since 7.1.0.1 this is not necessary
anymore: http://www-01.ibm.com/support/docview.wss?uid=swg24024710

Hope this helps,

Chemi.

Hi Chemi,

I got distracted and stopped trying it. The information you posted recently will be very helpful in the future though.

Thanks!

Ralph


Ralph, in the past this should be done manually invoking from ANT the
RSAR EE Command Line interface but since 7.1.0.1 this is not necessary
anymore: http://www-01.ibm.com/support/docview.wss?uid=swg24024710

Hope this helps,

Chemi.