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Dashboard migration errors

We are currently testing migrating RTC 2.0.0.2 iFix8 to 3.0.1.4. We are getting recurring errors around 4 specific dashboards. The accounts owning these dashboards have malformed userids, and have been archived. The userids do not exist on our LDAP server. The four dashboards involved were migrated with the ignore errors option, but the migrate dashboards message reappears each morning. Any suggestions on how we can deal with these dashboards, either pre or post migration?

2012-09-25 14:52:45,388 [             WebContainer : 14] ERROR service.internal.legacy.LegacyDashboardRestService  - Dashboard migration encountered errors while migrating one or more dashboards. Please resolve the errors and re-run migration. See log for more details.
2012-09-25 14:55:02,050 [              WebContainer : 0]  WARN service.internal.legacy.LegacyDashboardRestService  - Dashboard on-line migration of items to Jazz Team Server started by ###@ca.ibm.com
2012-09-25 14:55:02,054 [              WebContainer : 0]  WARN service.internal.legacy.LegacyDashboardRestService  - Found 4 dashboard items to migrate.
2012-09-25 14:55:02,218 [              WebContainer : 0] ERROR service.internal.legacy.LegacyDashboardRestService  - Error migrating dashboard item to resource (Some User's Profile)
com.ibm.team.repository.common.TeamRepositoryException: The user "Some Useri/UK/IBM@IBMGB" does not exist on the Jazz Team Server. Please ensure that user synchronization is run successfully and that the user account is created on the Jazz Team Server.
        at com.ibm.team.dashboard.service.internal.legacy.LegacyDashboardRestService.migrateDashboardItem(LegacyDashboardRestService.java:1602)
        at com.ibm.team.dashboard.service.internal.legacy.LegacyDashboardRestService.postMigrateDashboards(LegacyDashboardRestService.java:1042)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:48)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:600)
        at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
        at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
        at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
        at $Proxy1197.postMigrateDashboards(Unknown Source)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:48)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:600)
        at com.ibm.team.repository.servlet.AbstractTeamServerServlet.doModelledRestService(AbstractTeamServerServlet.java:505)
        at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:1872)
        at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:1728)
        at com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1637)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
        at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
        at org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90)
        at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111)
        at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:75)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
        at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
        at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:76)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
        at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1657)
        at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:939)
        at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:502)
        at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:181)
        at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3935)
        at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:276)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:931)
        at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1592)
        at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:186)
        at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:452)
        at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:511)
        at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:305)
        at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:83)
        at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1784)
        at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
        at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
        at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
        at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
        at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
        at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
        at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
        at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1613)

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https://www-946.ibm.com/support/servicerequest/problemDescriptionSelect.action?srNumber=34411&branch=999&retainCountryCode=000&sourceAppl=XSR&sourceNode=prNode2&sourceTranId=303031348777336736&draft=0

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Question details

Question asked: Sep 26 '12, 3:08 p.m.

Question was seen: 4,548 times

Last updated: Oct 01 '12, 10:49 a.m.

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