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question asked: Sep 19 '12, 3:58 a.m.
question was seen: 5,295 times
last updated: Sep 19 '12, 8:26 a.m.

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NS_ERROR_FAILURE when changing the owner of a workitem to unassigned

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Martin Wassermann (138●6●41●44) | asked Sep 19 '12, 3:58 a.m.
When trying to change the owner to unassigned in the web client of a work item I got the following error message:
NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE)
[nslDOMHTMLInputElement.setSelectionRange]

After refreshing the item I can see, that the change of owner was executed despite the error message. Did anybody know why this happened? We use RTC v4.

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Lauren Hayward Schaefer (3.3k●1●17●27) | answered Sep 19 '12, 6:48 a.m.
JAZZ DEVELOPER
Hi Martin,

We reported and fixed a very similar error in July.  The defect is tracked in NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIDOMHTMLInputElement.setSelectionRange (206713).  It looks like this could be the same error you're hitting.
Comments
Martin Wassermann commented Sep 19 '12, 7:41 a.m.

Yes, the error message looks very similar. So this fix will be delivered in the next release?

Lauren Hayward Schaefer commented Sep 19 '12, 8:26 a.m.
JAZZ DEVELOPER

Yes, the fix should be in 4.0.0.1.

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