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In RAM, how can I control the number of reminder emails sent to users?

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iRAM Administrator
(315●2●156●135) edited
Sep 06 '12, 10:52 a.m.
Hi,

iRAM send asset expiration reminder mail to asset owner in 8 times per day !. How to control this to one (1) reminder email."

Regards,
Rameshbabu
(d.v.rameshbabu@in.ibm.com)

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Gili Mendel
JAZZ DEVELOPER Sep 10 '12, 8:54 a.m.

Is this for the same asset 8 times a day?

iRAM Administrator
Sep 10 '12, 8:55 a.m.

Hi Gili,

Yes, Same asset sends reminder 8(approx.) times a day.

Regards,

Rameshbabu

(d.v.rameshbabu@in.ibm.com)

Seth Packham
FORUM ADMINISTRATOR / JAZZ DEVELOPER Sep 10 '12, 9:20 a.m.

I converted your conversation to "comments" so the question will not appear to have been "answered".

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Gili Mendel
JAZZ DEVELOPER (1.8k●5●6) Sep 10 '12, 1:54 p.m.
8 ... sounds like the 8 RAM servers in your cluster ... is likely a race condition ... please work with service

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Question asked: Sep 06 '12, 10:49 a.m.

Question was seen: 5,300 times

Last updated: Sep 10 '12, 1:54 p.m.

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