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[closed] How to Add an access to an IBM ID.


Pankaj Singh (1113) | asked Jul 05 '16, 6:19 a.m.
closed Jul 05 '16, 6:28 a.m. by Ralph Schoon (63.7k33648)
 I would like to add an subscribe access or more then subscribe to sterling_Support@ecurep.ibm.com on project 
https://jazzc01.hursley.ibm.com:9443/ccm/web/projects/SSFS%20On%20Premise. 

Above id is controlled by Support group there is no specific credentials . what ever email communication will come to this id can be access through the problem number . 

We would like to track all alerts with the ticket ID on RTC . So that automatically all alerts can be routed to PMR . 

So We do not have any direct way to create this User in Jazz system . So please let us know the procedure to add this id In the system . 

this very important requirement for us .  

The question has been closed for the following reason: "Question is off-topic or not relevant" by rschoon Jul 05 '16, 6:28 a.m.