Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

Saving user information fails with CRJAZ2419E in JTS v4

Questions
Tags
Users
Badges
Mirek Rzadkowski
(46●2●8●5) edited
Aug 29 '12, 4:53 a.m.
I've just installed the JTS v4 on OS X. All has been looking great but when it comes to saving a user info I get an error CRJAZ2419E ... Not much information anywhere what causes it. Has anyone seen it and knows of a solution?

0 votes

Comments
Bo Chulindra
JAZZ DEVELOPER Sep 25 '12, 11:16 a.m.
@meerec: Hi Mirek, are you seeing the error when you are editing an existing user or creating a new user? Are there any errors logged in the jts.log (see http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0/index.jsp?topic=%2Fcom.ibm.rational.clm.doc%2Ftopics%2Fc_logfiles_loc.html for help locating the log)?

5 answers
11,482 views
0 votes

5 answers

Permanent link
Canberk Akduygu
(992●3●73●71) May 07 '13, 4:06 a.m.
I got this error while changing the work allocation of a user on ccm admin page.
I am using RTC 4.0.1.
Invalid property name list. The property list includes the name "teamAreaHierarchy" but that is not a valid property for the com.ibm.team.process#ProjectArea item type.
java.lang.IllegalArgumentException
com.ibm.team.repository.service.internal.RepositoryItemService.assertValidPropertyNames(RepositoryItemService.java:1606)
com.ibm.team.repository.service.internal.RepositoryItemService.fetchItem(RepositoryItemService.java:509)
sun.reflect.GeneratedMethodAccessor297.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
java.lang.reflect.Method.invoke(Method.java:611)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
$Proxy185.fetchItem(Unknown Source)
com.ibm.team.repository.service.internal.ComponentRepositoryItemService.fetchItem(ComponentRepositoryItemService.java:592)
com.ibm.team.apt.internal.service.resource.ResourcePlanningService.isTeamAdministrator(ResourcePlanningService.java:851)
com.ibm.team.apt.internal.service.resource.ResourcePlanningService.assertProcessSpecPermission(ResourcePlanningService.java:1427)
com.ibm.team.apt.internal.service.resource.ResourcePlanningService.saveWorkDetails(ResourcePlanningService.java:961)
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
java.lang.reflect.Method.invoke(Method.java:611)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
$Proxy1034.saveWorkDetails(Unknown Source)
com.ibm.team.apt.internal.service.rest.AllocationSaveHandler.saveWorkAssignments(AllocationSaveHandler.java:85)
com.ibm.team.apt.internal.service.rest.ResourcePlanningRestService.postWorkEnvironment(ResourcePlanningRestService.java:323)
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
java.lang.reflect.Method.invoke(Method.java:611)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
$Proxy1035.postWorkEnvironment(Unknown Source)
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
java.lang.reflect.Method.invoke(Method.java:611)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.doModelledRestService(AbstractTeamServerServlet.java:541)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:2104)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:1924)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1800)
javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126)
org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:76)
javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:68)
javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:133)
com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:154)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:224)
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:169)
org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:581)
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)
org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:336)
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:987)
org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:579)
org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:309)
java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:897)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:919)
java.lang.Thread.run(Thread.java:738)

0 votes

Permanent link
Scott Crouch
(485●3●24●26) Dec 03 '13, 5:13 p.m.
 We're seeing the same issue with some users and not others. Was anybody ever able to find any additional ideas on this?

0 votes

Comments
Robert Myers
Jan 16 '14, 10:47 a.m.
We are seeing the same issue on 4.0.3.  It works fine for me, but one of the other members is getting this error even when making a trivial change to the Work Allocation

Permanent link
Robert Myers
(19●11●16) Oct 23 '14, 5:49 a.m.
From distant memory:  I believe I remember correctly that we upgraded to 4.0.6 and this error went away. 

0 votes

Comments
Robert Myers
Nov 27 '14, 4:53 a.m.
I am receiving this same error when trying to Save Social Network entry with my Developerworks UID and PWD.  I can use the Connections URL (https://www.ibm.com/developerworks/mydeveloperworks) in a Web Browser and login there with my UID and PWD but cannot Save the RTC User Profile Social Network.

Permanent link
Sterling Ferguson-II
(1.7k●18●293●278) Mar 17 '15, 8:37 a.m.
I'm getting this same error with a user trying to save their work environment. What is weird, is that they were able to save their absences,

0 votes

Permanent link
Martha (Ruby) Andrews
JAZZ DEVELOPER (3.0k●4●43●51) Mar 17 '15, 4:13 p.m.
 The stack trace looks very similar (the same?) as this defect: 
https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=244865
That defect was fixed in 4.0.3, however. 
Sterling, it may be worth opening a new defect for the fact that you are seeing it on a newer version.

Ruby 
Martha (Ruby) Andrews
Jazz Foundation L3 Development Team Lead

0 votes

Your answer

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Ask a question
Guidelines
FAQ
Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details
× 2,383

Question asked: Aug 29 '12, 4:51 a.m.

Question was seen: 11,482 times

Last updated: Mar 17 '15, 4:13 p.m.

Confirmation Cancel Confirm