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question asked: Aug 29 '12, 4:51 a.m.
question was seen: 7,132 times
last updated: Mar 17 '15, 4:13 p.m.

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Saving user information fails with CRJAZ2419E in JTS v4

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Mirek Rzadkowski (46●2●8●5) | asked Aug 29 '12, 4:51 a.m.
edited Aug 29 '12, 4:53 a.m. by Ralph Schoon (63.1k●3●36●46)
I've just installed the JTS v4 on OS X. All has been looking great but when it comes to saving a user info I get an error CRJAZ2419E ... Not much information anywhere what causes it. Has anyone seen it and knows of a solution?
Comments
Bo Chulindra commented Sep 25 '12, 11:16 a.m.
JAZZ DEVELOPER

@meerec: Hi Mirek, are you seeing the error when you are editing an existing user or creating a new user? Are there any errors logged in the jts.log (see http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0/index.jsp?topic=%2Fcom.ibm.rational.clm.doc%2Ftopics%2Fc_logfiles_loc.html for help locating the log)?

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Canberk Akduygu (992●3●73●71) | answered May 07 '13, 4:06 a.m.
I got this error while changing the work allocation of a user on ccm admin page.
I am using RTC 4.0.1.
Invalid property name list. The property list includes the name "teamAreaHierarchy" but that is not a valid property for the com.ibm.team.process#ProjectArea item type.
java.lang.IllegalArgumentException
com.ibm.team.repository.service.internal.RepositoryItemService.assertValidPropertyNames(RepositoryItemService.java:1606)
com.ibm.team.repository.service.internal.RepositoryItemService.fetchItem(RepositoryItemService.java:509)
sun.reflect.GeneratedMethodAccessor297.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
java.lang.reflect.Method.invoke(Method.java:611)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
$Proxy185.fetchItem(Unknown Source)
com.ibm.team.repository.service.internal.ComponentRepositoryItemService.fetchItem(ComponentRepositoryItemService.java:592)
com.ibm.team.apt.internal.service.resource.ResourcePlanningService.isTeamAdministrator(ResourcePlanningService.java:851)
com.ibm.team.apt.internal.service.resource.ResourcePlanningService.assertProcessSpecPermission(ResourcePlanningService.java:1427)
com.ibm.team.apt.internal.service.resource.ResourcePlanningService.saveWorkDetails(ResourcePlanningService.java:961)
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
java.lang.reflect.Method.invoke(Method.java:611)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
$Proxy1034.saveWorkDetails(Unknown Source)
com.ibm.team.apt.internal.service.rest.AllocationSaveHandler.saveWorkAssignments(AllocationSaveHandler.java:85)
com.ibm.team.apt.internal.service.rest.ResourcePlanningRestService.postWorkEnvironment(ResourcePlanningRestService.java:323)
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
java.lang.reflect.Method.invoke(Method.java:611)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
$Proxy1035.postWorkEnvironment(Unknown Source)
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
java.lang.reflect.Method.invoke(Method.java:611)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.doModelledRestService(AbstractTeamServerServlet.java:541)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:2104)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:1924)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1800)
javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126)
org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:76)
javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:68)
javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:133)
com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:154)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:224)
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:169)
org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:581)
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)
org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:336)
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:987)
org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:579)
org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:309)
java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:897)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:919)
java.lang.Thread.run(Thread.java:738)

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Scott Crouch (485●3●23●26) | answered Dec 03 '13, 5:13 p.m.
 We're seeing the same issue with some users and not others. Was anybody ever able to find any additional ideas on this?
Comments
Robert Myers commented Jan 16 '14, 10:47 a.m.

We are seeing the same issue on 4.0.3.  It works fine for me, but one of the other members is getting this error even when making a trivial change to the Work Allocation

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Robert Myers (19●11●16) | answered Oct 23 '14, 5:49 a.m.
From distant memory:  I believe I remember correctly that we upgraded to 4.0.6 and this error went away. 
Comments
Robert Myers commented Nov 27 '14, 4:53 a.m.

I am receiving this same error when trying to Save Social Network entry with my Developerworks UID and PWD.  I can use the Connections URL (https://www.ibm.com/developerworks/mydeveloperworks) in a Web Browser and login there with my UID and PWD but cannot Save the RTC User Profile Social Network.

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Sterling Ferguson-II (1.6k●8●280●269) | answered Mar 17 '15, 8:37 a.m.
I'm getting this same error with a user trying to save their work environment. What is weird, is that they were able to save their absences,
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Martha (Ruby) Andrews (3.0k●4●42●51) | answered Mar 17 '15, 4:13 p.m.
JAZZ DEVELOPER
 The stack trace looks very similar (the same?) as this defect: 
https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=244865
That defect was fixed in 4.0.3, however. 
Sterling, it may be worth opening a new defect for the fact that you are seeing it on a newer version.

Ruby 
Martha (Ruby) Andrews
Jazz Foundation L3 Development Team Lead

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