Http 500 error when opening a RRDI report in RTC web client
The RRDI reports were deployed into RTC, and it referred these reports in the RTC Project Dashboards.
When RTC users logged into RTC, these reports always showed as 'Error 500: java.lang.IllegalArgumentException'. After refreshing this page, the problem disappeared.
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One answer
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It could be due to various reasons but in my case it was due bad WAS JVM settings
We found that WAS JVM setting is
-Ddefault.client.encoding=UTF8-Dfile.encoding=UTF8 which is wrong. After update the value be to -Ddefault.client.encoding=UTF8 -Dfile.encoding=UTF8
Note that a space is needed before -D
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