Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

Http 500 error when opening a RRDI report in RTC web client

Questions
Tags
Users
Badges
ankur sharma
JAZZ DEVELOPER (662●1●22●28) Aug 21 '12, 3:08 a.m.
The RRDI reports were deployed into RTC, and it referred these reports in the RTC Project Dashboards.
When RTC users logged into RTC, these reports always showed as 'Error 500: java.lang.IllegalArgumentException'. After refreshing this page, the problem disappeared.

0 votes

1 answer
5,276 views
0 votes

One answer

Permanent link
ankur sharma
JAZZ DEVELOPER (662●1●22●28) Aug 21 '12, 3:10 a.m.
 It could be due to various reasons but in my case it was due bad WAS JVM settings

We found that WAS JVM setting is
-Ddefault.client.encoding=UTF8-Dfile.encoding=UTF8
which is wrong. After update the value be to
-Ddefault.client.encoding=UTF8 -Dfile.encoding=UTF8

Note that a space is needed before -D

0 votes

Your answer

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Ask a question
Guidelines
FAQ
Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details
× 12,019
× 403
× 230
× 124
× 11

Question asked: Aug 21 '12, 3:08 a.m.

Question was seen: 5,276 times

Last updated: Aug 21 '12, 3:10 a.m.

Confirmation Cancel Confirm