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Http 500 error when opening a RRDI report in RTC web client

ankur sharma (66212228) | asked Aug 21 '12, 3:08 a.m.
The RRDI reports were deployed into RTC, and it referred these reports in the RTC Project Dashboards.
When RTC users logged into RTC, these reports always showed as 'Error 500: java.lang.IllegalArgumentException'. After refreshing this page, the problem disappeared.

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ankur sharma (66212228) | answered Aug 21 '12, 3:10 a.m.
 It could be due to various reasons but in my case it was due bad WAS JVM settings

We found that WAS JVM setting is
which is wrong. After update the value be to
-Ddefault.client.encoding=UTF8 -Dfile.encoding=UTF8

Note that a space is needed before -D

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