RRC 4.0 Diagrams are blank - Help !
Hi,
I have just installed RRC4.0 (CLM 4.) on to a Red Hat Linux 5 virtual box.
The database is Oracle 11g.
Everything appears to be working fine accept the display of RRC diagrams.
I have created the sample project for RTC, RQM and RRC.
The diagrams are just blank, I can hit the edit button and the diagrams show up in edit mode and I can edit them.
I have tried both Supported Firefox and IE browsers and they both display the same problem.
I can create new diagrams and once I save they go blank, hit edit and I can see them again.
I have looked at the rm and converter logs and there are no errors.
Help !!
Any one seen this before ?
Cheers,
Adrian
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Accepted answer
Benjamin Silverman (4.1k●6●10)
| answered Aug 20 '12, 11:06 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Hi Adrian,
Is there any error message displayed when attempting to view the diagram? Usually if diagrams are not displaying properly in view mode on a Linux server, there is an issue with the Virtual Frame Buffer (Xvfb) configuration (missing dependencies, chosen display is already in use, is not configured at all, etc...). I suggest verifying the configuration using this technote if you haven't already. Hope it helps, Adrian Daniels selected this answer as the correct answer
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Comments
I am having the exact same issue, Using IE8, I had this error message:
Message: 'nodeType' is null or not an object
Line: 15
Char: 44932
Code: 0
Once I setup RRC trace logging (https://jazz.net/wiki/bin/view/Main/RRCBrowserAddOns#3_Trace_Logging), it appeared to be related to startOSGI Service reference object was null.
After uninstalling & Reinstalling the RRC addon and using different browsers, the above seemed to resolve itself, however I still cannot view diagram type artifacts. I did come across the same tecnote and am in the process of trying it now
RRCConverter Troubleshooting
Hi,