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Folder within RRC Navigator will not open to show contents


Karen Steele (1.2k2135139) | asked Jan 14 '13, 1:37 p.m.
We have created a folder called DSP .. .it has nested sub folders as to may other folders in the system.  This one particular folder after adding sub-folders and assets to those folders, refuses to open and expand the folder structure.

Has any one experienced this, do you know why or have you got a solution ?  

The only thing I can is is that perhaps the naming convention of the folder is too long in comparison to other folders.


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Muhtar Akbulut (9111) | answered Jan 15 '13, 12:32 p.m.
JAZZ DEVELOPER
Karen, there are no limits that would prevent a folder from expanding. Does the browser display any errors, if you wait for it to expand?

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Karen Steele commented Jan 15 '13, 12:38 p.m.

eventually (after a long time) we get the red bar at the top which indicates that it has timed out waiting for a response
Browser is Mozilla Firefox ESR version 10.0.12
The problem is specific to one folder only - my thoughts were perhaps a naming convention in the names of the folders or the names were too long - we've shorted and removed any ansi type characters ..

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