Folder within RRC Navigator will not open to show contents
We have created a folder called DSP .. .it has nested sub folders as to may other folders in the system. This one particular folder after adding sub-folders and assets to those folders, refuses to open and expand the folder structure.
Has any one experienced this, do you know why or have you got a solution ?
The only thing I can is is that perhaps the naming convention of the folder is too long in comparison to other folders.
Has any one experienced this, do you know why or have you got a solution ?
The only thing I can is is that perhaps the naming convention of the folder is too long in comparison to other folders.
One answer
Karen, there are no limits that would prevent a folder from expanding. Does the browser display any errors, if you wait for it to expand?
Comments
eventually (after a long time) we get the red bar at the top which indicates that it has timed out waiting for a response
Browser is Mozilla Firefox ESR version 10.0.12
The problem is specific to one folder only - my thoughts were perhaps a naming convention in the names of the folders or the names were too long - we've shorted and removed any ansi type characters ..