Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

Upgrade error from CLM 3.0.1.1 to CLM 4.0

Hi

I recently upgraded from CLM 3.0.1.1 (
DB2 9.7 and WAS 7.0.0.19 )  to CLM 4.0  ( DB2 9.7 and WAS 7.0.0.19 ). The upgrade seems to have gone on fine and was able to see projects in RRC, RTC and RQM.

When I opened any RRC project and in the Dashboard under the Review's I got the following error.  Any new reviews are not to be seen as well.

All the other data is fine and have no issues in RRC, RTC and RQM.

Request to let me know how this could be resolved. 
------------------------------------------------------------------------------------------------------------

ID CRRRW7217E
  The server request to obtain the review listing information could not be completed. There might be a heavy load on the server, causing the request to time out.
_38.firstChild is null
@https://vniranja:9443/rm/web/_js/?exclude=A~B~C~D~E~F~G~H~I&include=com.ibm.rdm.web.pages.ResourcesPage.js~com.ibm.rdm.web.search.QuickSearchProvider.js~jazz.ui.SearchBox.js&_proxyURL=%2Frm&locale=en-us:56689 @https://vniranja:9443/rm/web/_js/?exclude=A~B~C~D~E~F~G~H~I&include=com.ibm.rdm.web.pages.ResourcesPage.js~com.ibm.rdm.web.search.QuickSearchProvider.js~jazz.ui.SearchBox.js&_proxyURL=%2Frm&locale=en-us:56711 @https://vniranja:9443/rm/web/_js/?exclude=A~B~C~D~E~F~G~H~I&include=com.ibm.rdm.web.pages.ResourcesPage.js~com.ibm.rdm.web.search.QuickSearchProvider.js~jazz.ui.SearchBox.js&_proxyURL=%2Frm&locale=en-us:56671 @https://vniranja:9443/rm/web/_js/?include=A~&etag=elZiZsga4z_en_US&_proxyURL=%2Frm:15 _102@https://vniranja:9443/rm/web/_js/?include=A~&etag=elZiZsga4z_en_US&_proxyURL=%2Frm:15 _100@https://vniranja:9443/rm/web/_js/?include=A~&etag=elZiZsga4z_en_US&_proxyURL=%2Frm:15 @https://vniranja:9443/rm/web/_js/?include=A~&etag=elZiZsga4z_en_US&_proxyURL=%2Frm:15 @https://vniranja:9443/rm/web/_js/?include=A~&etag=elZiZsga4z_en_US&_proxyURL=%2Frm:20121 @https://vniranja:9443/rm/web/_js/?include=A~&etag=elZiZsga4z_en_US&_proxyURL=%2Frm:15 @https://vniranja:9443/rm/web/_js/?include=A~&etag=elZiZsga4z_en_US&_proxyURL=%2Frm:20127 @https://vniranja:9443/rm/web/_js/?include=A~&etag=elZiZsga4z_en_US&_proxyURL=%2Frm:15 _102@https://vniranja:9443/rm/web/_js/?include=A~&etag=elZiZsga4z_en_US&_proxyURL=%2Frm:15 _100@https://vniranja:9443/rm/web/_js/?include=A~&etag=elZiZsga4z_en_US&_proxyURL=%2Frm:15 @https://vniranja:9443/rm/web/_js/?include=A~&etag=elZiZsga4z_en_US&_proxyURL=%2Frm:15 _102@https://vniranja:9443/rm/web/_js/?include=A~&etag=elZiZsga4z_en_US&_proxyURL=%2Frm:15 _100@https://vniranja:9443/rm/web/_js/?include=A~&etag=elZiZsga4z_en_US&_proxyURL=%2Frm:15 @https://vniranja:9443/rm/web/_js/?include=A~&etag=elZiZsga4z_en_US&_proxyURL=%2Frm:15 _102@https://vniranja:9443/rm/web/_js/?include=A~&etag=elZiZsga4z_en_US&_proxyURL=%2Frm:15 _100@https://vniranja:9443/rm/web/_js/?include=A~&etag=elZiZsga4z_en_US&_proxyURL=%2Frm:15 @https://vniranja:9443/rm/web/_js/?include=A~&etag=elZiZsga4z_en_US&_proxyURL=%2Frm:15 @https://vniranja:9443/rm/web/_js/?include=A~&etag=elZiZsga4z_en_US&_proxyURL=%2Frm:6860 _102@https://vniranja:9443/rm/web/_js/?include=A~&etag=elZiZsga4z_en_US&_proxyURL=%2Frm:15 _100@https://vniranja:9443/rm/web/_js/?include=A~&etag=elZiZsga4z_en_US&_proxyURL=%2Frm:15 @https://vniranja:9443/rm/web/_js/?include=A~&etag=elZiZsga4z_en_US&_proxyURL=%2Frm:15 _102@https://vniranja:9443/rm/web/_js/?include=A~&etag=elZiZsga4z_en_US&_proxyURL=%2Frm:15 _100@https://vniranja:9443/rm/web/_js/?include=A~&etag=elZiZsga4z_en_US&_proxyURL=%2Frm:15 @https://vniranja:9443/rm/web/_js/?include=A~&etag=elZiZsga4z_en_US&_proxyURL=%2Frm:15 @https://vniranja:9443/rm/web/_js/?include=A~&etag=elZiZsga4z_en_US&_proxyURL=%2Frm:15 @https://vniranja:9443/rm/web/_js/?include=A~&etag=elZiZsga4z_en_US&_proxyURL=%2Frm:15 @https://vniranja:9443/rm/web/_js/?include=A~&etag=elZiZsga4z_en_US&_proxyURL=%2Frm:15

Regards
V.Niranjan

0 votes



2 answers

Permanent link
Seems like the query to get the reviews is timing out. I would recommend to involve the tech support (if you have access to).

0 votes


Permanent link
Hi Bala

This error is seen with FireFox 14 and a WI is filed against it.

It works fine with IE 8 or FF 10.

Thanks.

Regards
V.Niranjan

0 votes

Your answer

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details
× 267

Question asked: Aug 17 '12, 11:34 p.m.

Question was seen: 4,628 times

Last updated: Nov 05 '12, 12:32 p.m.

Confirmation Cancel Confirm