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CRRRW7291E error when viewing RRC artifacts


Sterling Ferguson-II (1.6k13288273) | asked Aug 08 '12, 11:16 a.m.
retagged Nov 05 '12, 12:39 p.m. by Bo Chulindra (1.3k2718)
 I am a JazzAdmin that has each license assigned to him. I created a lifecycle project called OpenUp-UseCase that uses OpenUp(RTC), UseCase(RRC)and RQM.

I was testing this setup in v3.0.1. I then upgraded to v4.0 and checked that I have all 3 licenses assigned to me.

When I now go in to RRC, I get an error when viewing the RRC artifacts on ANY project:

I have Administrator and Author roles in the RRC project

CRRRW7291E

The server request to retrieve user permissions could not be completed.
hide details
ID CRRRW7291E  The server request to retrieve user permissions could not be completed.
Unable to load https://clmdemo.company.com:9443/rm/operations status:500
([object Object])@https://clmdemo.company.com:9443/rm/web/_js/?include=A~&etag=elZiuaHbb1_en_US&_proxyURL=%2Frm:15 ()@https://clmdemo.company.com:9443/rm/web/_js/?include=A~&etag=elZiuaHbb1_en_US&_proxyURL=%2Frm:15 (0)@https://clmdemo.company.com:9443/rm/web/_js/?include=A~&etag=elZiuaHbb1_en_US&_proxyURL=%2Frm:15

Comments
Jared Russell commented Aug 08 '12, 12:30 p.m.

Are there any exceptions in the rm.log file?

4 answers



permanent link
Robin Bater (3.4k47) | answered Aug 08 '12, 12:22 p.m.
JAZZ DEVELOPER
Hi Sterling,  these are the correct permission and licenses, so not sure what might be happening.

You did complete these RRC and JTS upgrade steps from the upgrade article https://jazz.net/library/article/819

  •  Make sure that the JazzAdmin user has a v40 license assigned and activated prior to starting the RM Online migration.  Go to the License Key Management page and the Users page of the JTS admin UI:   https://jts.clm.upgrade.ws:9446/jts/admin
  • Run the RM Online Migration wizard

permanent link
Sterling Ferguson-II (1.6k13288273) | answered Aug 08 '12, 3:48 p.m.
@Jared I have the 4.0 licenses assigned...and I followed the upgrade steps. Here are the results of the timestamp for me viewing (trying to) artifacts in RRC:

2012-08-08 14:47:33,764 [        http-bio-9443-exec-295] ERROR m.fronting.server.rrs.operations.OperationsService  - Server Error: Entry [9b26fc7b42f1271a]
java.lang.NullPointerException
    at com.ibm.rdm.fronting.server.rrs.operations.internal.team.SaveArtifactOperation.getActions(SaveArtifactOperation.java:114)
    at com.ibm.rdm.fronting.server.rrs.operations.internal.OperationDiscoveryRequest.execute(OperationDiscoveryRequest.java:118)
    at com.ibm.rdm.fronting.server.core.internal.request.RRSCommandBase.call(RRSCommandBase.java:168)
    at com.ibm.rdm.fronting.server.core.internal.request.RRSCommandBase.call(RRSCommandBase.java:1)
    at com.ibm.rdm.fronting.server.rrs.operations.internal.OperationsServiceInternal.doPostInternal(OperationsServiceInternal.java:78)
    at com.ibm.rdm.fronting.server.core.internal.RRSRestServiceBase.runInternalMethod(RRSRestServiceBase.java:490)
    at com.ibm.rdm.fronting.server.core.internal.RRSRestServiceBase.handleMethod(RRSRestServiceBase.java:417)
    at com.ibm.rdm.fronting.server.core.internal.RRSRestServiceBase.doPost(RRSRestServiceBase.java:109)
    at com.ibm.rdm.fronting.server.core.internal.RRSRestServiceBase.performService(RRSRestServiceBase.java:229)
    at com.ibm.rdm.fronting.server.core.internal.RRSRestServiceBase.service(RRSRestServiceBase.java:148)
    at com.ibm.team.jfs.app.servlet.AppContainerServlet.dispatchRequest(AppContainerServlet.java:155)
    at com.ibm.team.jfs.app.servlet.AppContainerServlet.service(AppContainerServlet.java:281)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
    at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
    at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126)
    at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:76)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
    at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
    at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:68)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
    at com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:133)
    at com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:154)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:224)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:169)
    at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)
    at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:336)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
    at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:987)
    at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:579)
    at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:309)
    at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
    at java.lang.Thread.run(Thread.java:736)
2012-08-08 14:47:33,780 [        http-bio-9443-exec-295] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << HTTP/1.1 500 Internal Error
2012-08-08 14:47:33,780 [        http-bio-9443-exec-295] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Timing] 375ms
2012-08-08 14:47:33,780 [        http-bio-9443-exec-295] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Request >>] POST https://clmdemo.company.com:9443/rm/operations HTTP/1.1
2012-08-08 14:47:33,780 [        http-bio-9443-exec-295] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Request >>]      host: clmdemo.company.com:9443
2012-08-08 14:47:33,780 [        http-bio-9443-exec-295] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Request >>]      user-agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:10.0.6) Gecko/20100101 Firefox/10.0.6
2012-08-08 14:47:33,780 [        http-bio-9443-exec-295] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Request >>]      accept: text/json
2012-08-08 14:47:33,780 [        http-bio-9443-exec-295] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Request >>]      accept-language: en-us,en;q=0.5
2012-08-08 14:47:33,780 [        http-bio-9443-exec-295] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Request >>]      accept-encoding: gzip, deflate
2012-08-08 14:47:33,780 [        http-bio-9443-exec-295] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Request >>]      connection: keep-alive
2012-08-08 14:47:33,780 [        http-bio-9443-exec-295] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Request >>]      x-com-ibm-rdm-request-correlation-id: RRC_WEBUI_0.08208312323410316
2012-08-08 14:47:33,780 [        http-bio-9443-exec-295] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Request >>]      doorsrp-request-type: private
2012-08-08 14:47:33,780 [        http-bio-9443-exec-295] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Request >>]      x-rrs-servername: "0"
2012-08-08 14:47:33,780 [        http-bio-9443-exec-295] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Request >>]      net.jazz.jfs.owning-context: https://clmdemo.company.com:9443/jts/process/project-areas/_MU1XoofdEeGgZfxZYl89Kw
2012-08-08 14:47:33,780 [        http-bio-9443-exec-295] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Request >>]      x-jazz-downstream-auth-client-level: 4.0
2012-08-08 14:47:33,780 [        http-bio-9443-exec-295] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Request >>]      x-jazz-proxy-chained-callback: https://clmdemo.company.com:9443/rm/oauthCallback
2012-08-08 14:47:33,780 [        http-bio-9443-exec-295] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Request >>]      Content-Type: text/json
2012-08-08 14:47:33,780 [        http-bio-9443-exec-295] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Request >>]      x-requested-with: XMLHttpRequest
2012-08-08 14:47:33,780 [        http-bio-9443-exec-295] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Request >>]      referer: https://clmdemo.company.com:9443/rm/web
2012-08-08 14:47:33,780 [        http-bio-9443-exec-295] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Request >>]      content-length: 245
2012-08-08 14:47:33,780 [        http-bio-9443-exec-295] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Request >>]      cookie: https://clmdemo.company.com:9443/jts/process/project-areas/_fDTr8K5zEeCzM9qc3Ugyww_0_filterStateCookie=0001; com.ibm.rdm.web.sidebar.SidebarLayout._artifactSidebarStateCookie=431%20Open; https://clmdemo.company.com:9443/jts/process/project-areas/_MU1XoofdEeGgZfxZYl89Kw_0_filterStateCookie=0001; com.ibm.rdm.web.server.client.utils.ResourceUtil._artifactTemplateCookie2https://clmdemo.company.com:9443/jts/process/project-areas/_MU1XoofdEeGgZfxZYl89Kw=; https://clmdemo.company.com:9443/jts/process/project-areas/_MU1XoofdEeGgZfxZYl89Kw_3_filterStateCookie=100; SaveStateCookie=https%3A%2F%2Fclmdemo.company.com%3A9443%2Frm%2Ffolders%2F_oZ3LQsIKEeGUi9_MupCYzQ; https://clmdemo.company.com:9443/jts/process/project-areas/_oZ3LQsIKEeGUi9_MupCYzQ_0_filterStateCookie=0001; com.ibm.rdm.web.server.client.utils.ResourceUtil._artifactTemplateCookie2https://clmdemo.company.com:9443/jts/process/project-areas/_oZ3LQsIKEeGUi9_MupCYzQ=; JazzFormAuth=Form; LtpaToken2=x2L8V+SO8yYGnWQT+LUiRmX+KIm7Igb8inWMr63QvMkoUHcfFzqSJEUvMRiBA+KI034e5y4PlCH9doEVs7oOWYmh89jYyNvn9IsyRIVPfupVIJHW6Px3wm+WhbUNqN2s/cp8P9aRmiU1wCNZ3Gp651aHR1OWZDQcDUMVoWcnArMcvokexBH7rucf4+9sQcunzsMHcRR7QF9cOa8pK12Rw9Vr0G/OyYPRKTePSf7XiFRKr1sR/x6ohIxROGZwFNMMTnbImYBaK+dKmu8aH5hodwL0+kiefHsmiFzSqvgq6UovoWtFU9oGMBG9TxpD5SlixwAuiuiGDP4U8+YemA2PEJmd2mQanYJPLraQr0xr4GxJzprXeeS5EqjmcgGKpTjd; LtpaToken=YT+lnOLvw3Lj3TENIFy5/SWH6jan7hdaM0yJFKM7m6AzuMfVfnsDdr0x0xvb+2Ht7yuiTVTdY+0M3rAZxGlD7465fkH4lJ0qjCq3Rs/t4ax1YjGIw0wP8pAuwzEMNViFxJVKywhLolf/HZXhWGgFKFLD1i5aw42aB7LxS58TMnf3n3jSlft6GcgoDS2F2pBu/NIWxQA/utR0hBabwrQH2zgMwmMNmAOoJMVua+b0/e/pgdbKY7UOku03GVAIHZzyFbkM7pRdlN5ZJi2AUNWyUCL9qr96aOgp8mCW1dLRpE7gE5SxDipyGDaq9QjHp8R5SzLWhW//4PAG1nMkWhjNjrwZ73gwn3yu; JSESSIONIDSSO=7043B6185991D6C882357AA8046E974A
2012-08-08 14:47:33,780 [        http-bio-9443-exec-295] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Request >>]      pragma: no-cache
2012-08-08 14:47:33,780 [        http-bio-9443-exec-295] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Request >>]      cache-control: no-cache
2012-08-08 14:47:33,780 [        http-bio-9443-exec-295] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I <<      Content-Type: text/json; charset=UTF-8
2012-08-08 14:47:33,780 [        http-bio-9443-exec-295] ERROR m.rdm.fronting.server.response.services.Operations  - CRRRS4120I << ---No entity-
2012-08-08 14:47:37,358 [        http-bio-9443-exec-286] ERROR m.fronting.server.rrs.operations.OperationsService  - Server Error: Entry [ba03ad48017d30a2]
java.lang.NullPointerException
    at com.ibm.rdm.fronting.server.rrs.operations.internal.team.SaveArtifactOperation.getActions(SaveArtifactOperation.java:114)
    at com.ibm.rdm.fronting.server.rrs.operations.internal.OperationDiscoveryRequest.execute(OperationDiscoveryRequest.java:118)
    at com.ibm.rdm.fronting.server.core.internal.request.RRSCommandBase.call(RRSCommandBase.java:168)
    at com.ibm.rdm.fronting.server.core.internal.request.RRSCommandBase.call(RRSCommandBase.java:1)
    at com.ibm.rdm.fronting.server.rrs.operations.internal.OperationsServiceInternal.doPostInternal(OperationsServiceInternal.java:78)
    at com.ibm.rdm.fronting.server.core.internal.RRSRestServiceBase.runInternalMethod(RRSRestServiceBase.java:490)
    at com.ibm.rdm.fronting.server.core.internal.RRSRestServiceBase.handleMethod(RRSRestServiceBase.java:417)
    at com.ibm.rdm.fronting.server.core.internal.RRSRestServiceBase.doPost(RRSRestServiceBase.java:109)
    at com.ibm.rdm.fronting.server.core.internal.RRSRestServiceBase.performService(RRSRestServiceBase.java:229)
    at com.ibm.rdm.fronting.server.core.internal.RRSRestServiceBase.service(RRSRestServiceBase.java:148)
    at com.ibm.team.jfs.app.servlet.AppContainerServlet.dispatchRequest(AppContainerServlet.java:155)
    at com.ibm.team.jfs.app.servlet.AppContainerServlet.service(AppContainerServlet.java:281)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
    at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
    at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126)
    at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:76)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
    at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
    at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:68)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
    at com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:133)
    at com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:154)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:224)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:169)
    at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)
    at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:336)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
    at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:987)
    at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:579)
    at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:309)
    at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
    at java.lang.Thread.run(Thread.java:736)
2012-08-08 14:47:37,358 [        http-bio-9443-exec-286] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << HTTP/1.1 500 Internal Error
2012-08-08 14:47:37,358 [        http-bio-9443-exec-286] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Timing] 62ms
2012-08-08 14:47:37,358 [        http-bio-9443-exec-286] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Request >>] POST https://clmdemo.company.com:9443/rm/operations HTTP/1.1
2012-08-08 14:47:37,358 [        http-bio-9443-exec-286] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Request >>]      host: clmdemo.company.com:9443
2012-08-08 14:47:37,358 [        http-bio-9443-exec-286] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Request >>]      user-agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:10.0.6) Gecko/20100101 Firefox/10.0.6
2012-08-08 14:47:37,358 [        http-bio-9443-exec-286] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Request >>]      accept: text/json
2012-08-08 14:47:37,358 [        http-bio-9443-exec-286] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Request >>]      accept-language: en-us,en;q=0.5
2012-08-08 14:47:37,358 [        http-bio-9443-exec-286] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Request >>]      accept-encoding: gzip, deflate
2012-08-08 14:47:37,358 [        http-bio-9443-exec-286] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Request >>]      connection: keep-alive
2012-08-08 14:47:37,358 [        http-bio-9443-exec-286] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Request >>]      x-com-ibm-rdm-request-correlation-id: RRC_WEBUI_0.9266104467744489
2012-08-08 14:47:37,358 [        http-bio-9443-exec-286] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Request >>]      doorsrp-request-type: private
2012-08-08 14:47:37,358 [        http-bio-9443-exec-286] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Request >>]      x-rrs-servername: "0"
2012-08-08 14:47:37,358 [        http-bio-9443-exec-286] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Request >>]      net.jazz.jfs.owning-context: https://clmdemo.company.com:9443/jts/process/project-areas/_MU1XoofdEeGgZfxZYl89Kw
2012-08-08 14:47:37,358 [        http-bio-9443-exec-286] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Request >>]      x-jazz-downstream-auth-client-level: 4.0
2012-08-08 14:47:37,358 [        http-bio-9443-exec-286] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Request >>]      x-jazz-proxy-chained-callback: https://clmdemo.company.com:9443/rm/oauthCallback
2012-08-08 14:47:37,358 [        http-bio-9443-exec-286] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Request >>]      Content-Type: text/json
2012-08-08 14:47:37,358 [        http-bio-9443-exec-286] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Request >>]      x-requested-with: XMLHttpRequest
2012-08-08 14:47:37,358 [        http-bio-9443-exec-286] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Request >>]      referer: https://clmdemo.company.com:9443/rm/web
2012-08-08 14:47:37,358 [        http-bio-9443-exec-286] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Request >>]      content-length: 269
2012-08-08 14:47:37,358 [        http-bio-9443-exec-286] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Request >>]      cookie: https://clmdemo.company.com:9443/jts/process/project-areas/_fDTr8K5zEeCzM9qc3Ugyww_0_filterStateCookie=0001; com.ibm.rdm.web.sidebar.SidebarLayout._artifactSidebarStateCookie=431%20Open; https://clmdemo.company.com:9443/jts/process/project-areas/_MU1XoofdEeGgZfxZYl89Kw_0_filterStateCookie=0001; com.ibm.rdm.web.server.client.utils.ResourceUtil._artifactTemplateCookie2https://clmdemo.company.com:9443/jts/process/project-areas/_MU1XoofdEeGgZfxZYl89Kw=; https://clmdemo.company.com:9443/jts/process/project-areas/_MU1XoofdEeGgZfxZYl89Kw_3_filterStateCookie=100; SaveStateCookie=https%3A%2F%2Fclmdemo.company.com%3A9443%2Frm%2Ffolders%2F_oZ3LQsIKEeGUi9_MupCYzQ%2Chttps%3A%2F%2Fclmdemo.company.com%3A9443%2Frm%2Ffolders%2F_MU1XoofdEeGgZfxZYl89Kw; https://clmdemo.company.com:9443/jts/process/project-areas/_oZ3LQsIKEeGUi9_MupCYzQ_0_filterStateCookie=0001; com.ibm.rdm.web.server.client.utils.ResourceUtil._artifactTemplateCookie2https://clmdemo.company.com:9443/jts/process/project-areas/_oZ3LQsIKEeGUi9_MupCYzQ=; JazzFormAuth=Form; LtpaToken2=x2L8V+SO8yYGnWQT+LUiRmX+KIm7Igb8inWMr63QvMkoUHcfFzqSJEUvMRiBA+KI034e5y4PlCH9doEVs7oOWYmh89jYyNvn9IsyRIVPfupVIJHW6Px3wm+WhbUNqN2s/cp8P9aRmiU1wCNZ3Gp651aHR1OWZDQcDUMVoWcnArMcvokexBH7rucf4+9sQcunzsMHcRR7QF9cOa8pK12Rw9Vr0G/OyYPRKTePSf7XiFRKr1sR/x6ohIxROGZwFNMMTnbImYBaK+dKmu8aH5hodwL0+kiefHsmiFzSqvgq6UovoWtFU9oGMBG9TxpD5SlixwAuiuiGDP4U8+YemA2PEJmd2mQanYJPLraQr0xr4GxJzprXeeS5EqjmcgGKpTjd; LtpaToken=YT+lnOLvw3Lj3TENIFy5/SWH6jan7hdaM0yJFKM7m6AzuMfVfnsDdr0x0xvb+2Ht7yuiTVTdY+0M3rAZxGlD7465fkH4lJ0qjCq3Rs/t4ax1YjGIw0wP8pAuwzEMNViFxJVKywhLolf/HZXhWGgFKFLD1i5aw42aB7LxS58TMnf3n3jSlft6GcgoDS2F2pBu/NIWxQA/utR0hBabwrQH2zgMwmMNmAOoJMVua+b0/e/pgdbKY7UOku03GVAIHZzyFbkM7pRdlN5ZJi2AUNWyUCL9qr96aOgp8mCW1dLRpE7gE5SxDipyGDaq9QjHp8R5SzLWhW//4PAG1nMkWhjNjrwZ73gwn3yu; JSESSIONIDSSO=7043B6185991D6C882357AA8046E974A
2012-08-08 14:47:37,358 [        http-bio-9443-exec-286] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Request >>]      pragma: no-cache
2012-08-08 14:47:37,358 [        http-bio-9443-exec-286] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I << [Request >>]      cache-control: no-cache
2012-08-08 14:47:37,358 [        http-bio-9443-exec-286] ERROR bm.rdm.fronting.server.headers.services.Operations  - CRRRS4120I <<      Content-Type: text/json; charset=UTF-8
2012-08-08 14:47:37,358 [        http-bio-9443-exec-286] ERROR m.rdm.fronting.server.response.services.Operations  - CRRRS4120I << ---No entity-

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Alexander Schinko (35511812) | answered Oct 16 '13, 9:00 a.m.
Same problem here. Any solutions?

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Mateusz Mróz (112) | answered May 19 '14, 3:56 a.m.
I have the same problem. Did you find the solution?

Comments
Sterling Ferguson-II commented May 19 '14, 11:56 a.m. | edited May 19 '14, 12:10 p.m.

My apologies, I don't think I ever found the resolution. It was a demo server and we upgrade with each new release. That may have solved our issue as we don't see this error anymore. 

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