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Configuring data warehouse in RTC 4 after upgrade from RTC 2

I upgraded a test system from version 2 to 4. Of course with the 3.01.3 upgrade in between.   I skipped enabling the data ware house during the 2 to 3 upgrade.  However, when I upgrade from 3 to 4 and go to setup in version 4 to enable the warehouse, every thing seems to be fine, but I don't see any jobs to enable in the data warehouse for RTC. 
It states that the Data Mart is my Data Warehouse Provider and i need to reconfigure on the Data Collections Jobs page.  When I go there, there is no way to perform that reconfiguration.

How do I do this?

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The exact message is: "The data warehouse is configured to use the data mart provider. Job history cannot be shown for the data mart provider. The provider can be changed on the Data Collection Jobs page."



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Hi Thomas,

This change is done by going to the <application>/admin page (ie - ccm/admin) -> Reports -> Data Warehouse Connection, and setting the "Data Collection Jobs" property = True.  Hope it helps,

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Thanks, but that was laready configured.

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Question asked: Aug 03 '12, 6:45 p.m.

Question was seen: 5,124 times

Last updated: Aug 05 '12, 7:44 p.m.

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