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Unable to get started with DNG


Manish Kumar (31164) | asked Jul 28 '12, 10:45 a.m.
edited Jul 28 '12, 10:51 a.m.
Hello,

I have installed the latest Milestone of DNG, the server start is successful but while I try to access the web client, it prompts me with below error:

Any idea what could be wrong...

Regards,
Manish


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An error has occurred while processing a server request. The server returned this error code: 500.
hide details
ID CRRRW7553E  A message that was received from the server indicates an error with no specific handler.
Unable to load /rm/proxy?uri=https%3A%2F%2Flocalhost%3A9444%2Frdm%2Fclientinit&dojo.preventCache=1343486557381 status:500
@https://dng.abc.com:9443/rm/web/_js/?include=A~&etag=BNRcNdC9kHv_en_US&_proxyURL=%2Frm:15 @https://dng.abc.com:9443/rm/web/_js/?include=A~&etag=BNRcNdC9kHv_en_US&_proxyURL=%2Frm:15 @https://dng.abc.com:9443/rm/web/_js/?include=A~&etag=BNRcNdC9kHv_en_US&_proxyURL=%2Frm:15

URL: /rm/proxy?uri=https%3A%2F%2Flocalhost%3A9444%2Frdm%2Fclientinit

HTTP Status 500 -

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

java.lang.IllegalStateException: Number of friends != 1
    net.jazz.ajax.service.auth.DelegatedAuthProvider.init(DelegatedAuthProvider.java:195)
    net.jazz.ajax.service.auth.DelegatedAuthProvider.getJTSCheckAuth(DelegatedAuthProvider.java:152)
    net.jazz.ajax.service.auth.FrontingRemoteUser.create(FrontingRemoteUser.java:65)
    net.jazz.ajax.service.auth.RemoteUser.forRequest(RemoteUser.java:85)
    net.jazz.ajax.service.auth.AuthenticatingClientService.getRemoteUser(AuthenticatingClientService.java:150)
    net.jazz.ajax.service.internal.http.ProxyServlet.service(ProxyServlet.java:43)
    javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
    net.jazz.ajax.servlets.LoggingHttpServlet.service(LoggingHttpServlet.java:34)
    org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
    org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126)
    org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:60)
    javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
    org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
    com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:68)
    javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
    com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:133)
    com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:154)

note The full stack trace of the root cause is available in the Apache Tomcat/7.0.25 logs.
Apache Tomcat/7.0.25


One answer



permanent link
Benjamin Silverman (4.1k610) | answered Jul 31 '12, 12:27 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Have you run the jts/setup before attempting to access the server (https://<server>:<9443>/jts/setup)?  If so, are you accessing the server using the same public URI you configured when running the setup?

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