Issue with Dashboard copy and viewlet copy your browser does not support this feature
We have an issue reported by a team manager who is using FireFox web browser 14.0.1 while trying to copy a dashboard or a viewlet; It gives the below error message
Issue with Dashboard copy and viewlet copy <> it says your browser does not support this feature <> we are on RQM V 2.0.1 iFix5
We have tested out the same with IE7, IE8 but it says the same message. Let us know if there is any workaround to this issue.
Issue with Dashboard copy and viewlet copy <> it says your browser does not support this feature <> we are on RQM V 2.0.1 iFix5
We have tested out the same with IE7, IE8 but it says the same message. Let us know if there is any workaround to this issue.
2 answers
There are a couple different things going on here.
1) QM doesn't yet support Firefox 14. Support only goes to FF 10.
2) The problem you're experience with IE7 and IE8 is a known issue with all IE browsers at the RQM 2.x level. It was fixed in QM 3.x. See Unable to copy dashboard tabs with Internet Explorer 8.0 (43188) and navigate through to various similar related items.
The first, perhaps easiest, suggestion is to attempt with FF10.
Secondarily an upgrade to 3.x could be an option for you. At least then the IE browsers should work.
The FF 14 remains unsupported for now.
1) QM doesn't yet support Firefox 14. Support only goes to FF 10.
2) The problem you're experience with IE7 and IE8 is a known issue with all IE browsers at the RQM 2.x level. It was fixed in QM 3.x. See Unable to copy dashboard tabs with Internet Explorer 8.0 (43188) and navigate through to various similar related items.
The first, perhaps easiest, suggestion is to attempt with FF10.
Secondarily an upgrade to 3.x could be an option for you. At least then the IE browsers should work.
The FF 14 remains unsupported for now.
Comments
I believe the problem is that in 2.x the copy/paste function was executed using globalStorage which was very new in the HTML spec at the time and was quickly abandoned in place of localStorage. This should work in 3.x and beyond, but for 2.x you can try the workaround in comment 13 of the following work item:
RQM: Cannot copy and paste Viewlets in IE8 (135159)
RQM: Cannot copy and paste Viewlets in IE8 (135159)