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question asked: Jul 06 '12, 12:56 p.m.
question was seen: 5,035 times
last updated: Oct 24 '12, 5:21 a.m.

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Why does RDDI "no longer find the 'ca' certificate" after I import the SSL certificate into the report server trust store?

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Robin Parker (326●3●37●39) | asked Jul 06 '12, 12:56 p.m.
edited Jul 07 '12, 9:00 a.m. by Geoffrey Clemm (30.1k●3●30●35)
Hi all,

I have trying to setup RRDI 2.0 in WAS 8.x  I would like to access RRDI using https rather than http.
I am setting this up on RHEL 5.x

I'm trying to follow these instructions: http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0/topic/com.ibm.rational.rrdi.admin.doc/topics/t_general_was_ssl.html

I'm having trouble with the Importing the SSL certificate into the report server trust store section.  Once I have completed step 9, I have found that the application no longer starts.  The conserver.log file indicates that it is no longer able to find the 'ca' certificate.

In step 12, <RRDIInstallDir>/cognos/bin/jre/6.0 doesn't appear to contain a valid ire so I have used the WebSphere one, /opt/IBM/WebSphere/AppServer/java.

I have tried this procedure using both the default WebSphere certificate and a self signed one.

In all of my attempts, once step 9 is complete, the application can no longer find the ca certificate.

Is anyone able to assist?

Many Thanks.

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Ali Manji (591●4●7) | answered Oct 12 '12, 9:51 a.m.
JAZZ DEVELOPER
Hi Robin - are you able to try these steps again with a fresh install.  But this time skip steps #6-9.

Also, there is an issue on Linux that you need to account for after completing step #12:

On Linux x64 the [RRDI_INSTALL_DIR] /cognos/bin/ThirdPartyCertificateTool.sh references the incorrect JAR file. Open [RRDI_INSTALL_DIR] /cognos/bin/ThirdPartyCertificateTool.sh and make the following change to the CLASSPATH :

FROM:

CLASSPATH=.:dom4j-1.6.1.jar:../webapps/p2pd/WEB-INF/lib/jaxen-1.1.1.jar:xerces.jar:cclcfgapi.jar:cclcfgapi_mfc.jar:jcam_crypto.jar:i18nj.jar:icu4j.jar:commons-httpclient-3.1.jar:CognosIPF.jar:log4j1.2.8.jar:jcam_jni.jar:enttoolkit.jar:../webapps/p2pd/WEB-INF/lib/bcprov-jdk14-134.jar

TO:

CLASSPATH=.:dom4j-1.6.1.jar:../webapps/p2pd/WEB-INF/lib/jaxen-1.1.1.jar:xerces.jar:cclcfgapi.jar:cclcfgapi_mfc.jar:jcam_crypto.jar:i18nj.jar:icu4j.jar:commons-httpclient-3.1.jar:CognosIPF.jar:log4j1.2.8.jar:jcam_jni.jar:enttoolkit.jar:../webapps/p2pd/WEB-INF/lib/bcprov_jdk14_145.jar
Robin Parker selected this answer as the correct answer
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Robin Parker commented Oct 24 '12, 5:21 a.m.

Hi Ali,

Apologies for the later reply.  I had other RRDI issues which prevented me from trying this again.
I have now tried these steps and they seem to have worked.  I have gone on to the 'Configuring the report server to use HTTPS URLs' section and in step 7, the string 'CWPKI0428I' doesn't seem to have appeard in the log file.  I hope this is OK.
But on face value it seems to be working.  Thanks.

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