Workitem with multiple parents - circular link

Mike,
if the problem is reproduced consistently using the RTC Eclipse Client,
and not in the WebUI, I would encourage you to open a new defect against the Work item Component,
and attach the corresponding eclipse .log file
(eclipse_wks_path/.metadata/.log)
Thanks

We've already opened PMR's on this issue, but since a background task repairs the issue, it moves quickly into a non-reproducible problem and is soon closed.

The eclipse log shows a generic error, which is not much use.


!ENTRY com.ibm.team.workitem.ide.ui 4 2 2012-06-27 12:15:40.019
!MESSAGE Problems occurred when invoking code from plug-in: "com.ibm.team.workitem.ide.ui".
!STACK 0
com.ibm.team.repository.common.ItemNotFoundException: CRJAZ0215I The following record was not found in the database: com.ibm.team.workitem.common.internal.model.impl.WorkItemHandleImpl@71347134 (stateId: null, itemId: [UUID _mvwfUL7oEeGV_drYWFzuXQ], origin: com.ibm.team.repository.client.internal.TeamRepository@7dde7dde, immutable: <unset>)
    at com.ibm.team.repository.client.internal.ItemManager.internalFetchItem(ItemManager.java:1602)
    at com.ibm.team.repository.client.internal.ItemManager.access$1(ItemManager.java:1559)
    at com.ibm.team.repository.client.internal.ItemManager$AbstractStore.retrieveItem(ItemManager.java:196)
    at com.ibm.team.repository.client.internal.ItemManager$CurrentStore.fetchItem(ItemManager.java:321)
    at com.ibm.team.repository.client.internal.ItemManager.fetchPartialItem(ItemManager.java:1080)
    at com.ibm.team.workitem.client.internal.AuditableClient.resolveAuditable(AuditableClient.java:134)
    at com.ibm.team.workitem.client.internal.WorkItemClient.resolveWorkItem(WorkItemClient.java:447)
    at com.ibm.team.workitem.client.internal.WorkItemWorkingCopyRegistry.connect(WorkItemWorkingCopyRegistry.java:1226)
    at com.ibm.team.workitem.client.internal.WorkItemWorkingCopyRegistry.connect(WorkItemWorkingCopyRegistry.java:564)
    at com.ibm.team.workitem.client.internal.WorkItemWorkingCopyManager.connect(WorkItemWorkingCopyManager.java:74)
    at com.ibm.team.workitem.ide.ui.internal.editor.WorkItemEditorInput$1.run(WorkItemEditorInput.java:172)
    at org.eclipse.core.runtime.SafeRunner.run(SafeRunner.java:42)
    at com.ibm.team.workitem.ide.ui.internal.editor.WorkItemEditorInput.fetchAll(WorkItemEditorInput.java:155)
    at com.ibm.team.workitem.ide.ui.internal.editor.WorkItemEditorInput.getWorkingCopy(WorkItemEditorInput.java:128)
    at com.ibm.team.workitem.ide.ui.internal.editor.WorkItemEditorInputFuture$1.runProtected(WorkItemEditorInputFuture.java:86)
    at com.ibm.team.foundation.client.util.FoundationJob.run(FoundationJob.java:68)
    at org.eclipse.core.internal.jobs.Worker.run(Worker.java:55)


Is there any log4j setting than can be used to output more data when the problem happens again?

Mike,
the above error could as well be a repository inconsistency issue that would show up in the work item editor.
In the stack, you see: WorkItemEditorInput.getWorkingCopy
but the basic failing piece is in the repository:
CRJAZ0215I The following record was not found in the database: com.ibm.team.workitem.common.internal.model.impl.WorkItemHandleImpl@71347134 (stateId: null, itemId: [UUID _mvwfUL7oEeGV_drYWFzuXQ], origin: com.ibm.team.repository.client.internal.TeamRepository@7dde7dde, immutable: <unset>)
    at com.ibm.team.repository.client.internal.ItemManager.internalFetchItem(ItemManager.java:1602)

So  I would:
1 - run the onlineVerifier tool against both JTS and CCS repos - https://jazz.net/wiki/bin/view/Main/OnlineVerifyTool
expect NO error

2 - if there are errors, attach the logs to your PMR

3 - in your case, there is not much tracing I would add in the log4j - there is a repo Exception - and it's thrown
(the editor is trying to load a reference (as set in the links) to a work item that does not exist in the repo - possibly a work item belonging to an archived PA? A deleted work item?)

Thanks