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question asked: Jun 07 '12, 11:28 a.m.
question was seen: 4,648 times
last updated: Jun 20 '12, 4:53 a.m.

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SMTP Mail Configuration

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Renato Mori (100●1●22●30) | asked Jun 07 '12, 11:28 a.m.
JAZZ DEVELOPER
Hi,
I setup the Email Properties to send e-mail in RTC 2.0.
I get the Send Successfully Team Invitation message, but I never receive the mail.
I tested with the gmail smtp setup and the company smtp without getting the mail.

Anyone knows what can be happening?

Thanks in advance.

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Ralph Schoon (63.1k●3●36●46) | answered Jun 20 '12, 4:53 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Hi Cesar,

either your mail server is not configured correctly or the SMTP setup is not correct. Have you tried to look into the SMTP servers data? Did you find your mails there? Did they get relayed? Any indication in the Jazz logs?

If the SMTP setup is completed, you get sending invitations enabled. If the mails can not be sent because the SMTP server is down or not working as expected, you won't get the mails.
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