What do some formal process default resolutions mean?
When using Formal project management process, there are 8 default resolutions: fixed, duplicate, wont fix, fixed upstream, works for me, invalid and later.
Within these resolutions, it is not very clear to me what . duplicate . fixed upstream mean here. Does "Duplicate" mean the workitem resolved as a duplicate of some other WI? What is upstream mean here in term of formal process which will resolve the current WI? Appreciate if there would have some clarification here. |
Accepted answer
Hi Don,
Duplicate means the work item resolved as a duplicate of another WI which has already been reported for the same issue. Fixed upstream means the issue has already been fixed in the product, could be indirectly as part of another fix. Hope this helps! Thanks, Sharoon
Daniel Toczala selected this answer as the correct answer
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2 other answers
Yes, "Duplicate" should be used when the work item is a duplicate of some other work item.
"Fixed Upstream" should be used when the issue described in the work item was fixed, but the work to fix the problem was tracked somewhere else and not as part of this work item. This resolution tells someone looking at the work item that the problem should be fixed but that the details of how the problem was fixed are somewhere else. When resolving a work item as "Fixed Upstream," you should mention where the problem was fixed, either a link to another work item, or some other explanation if the fix was not tracked in a work item at all. There is a gray area between "Duplicate" and "Fixed Upstream." There are cases where it is not clear if two work items really describe the same problem and should be marked as duplicates, or if they are two separate problems where fixing one just happens to also resolve the other. (I have never used the Formal Project Management process. But I am familiar with all of those resolutions from other process templates. I assume their meanings are similar in the formal process.) -- David Olsen, IBM Rational, Jazz Process Team |
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