Hi Guys,

I've got a strange problem where users in one community are seeing different numbers of assets available for viewing. It sounds simple, like maybe some assets are restricted, or users are in different groups with different visibility or they are seeing different versions grouped together or not...but I've run through all the easy answers and haven't found the source of the problem.

I have 3 users who all have Producer (and thus, Consumer) access in the same community. When they go to the Search screen and select their community one person sees 28 assets, another sees 27 assets and another see 13 assets showing.

They have exactly the same rights and all of the assets are using the same lifecycle which hides assets in Draft from being seen.

I've ascertained that the 27 versus 28 is a result of one person having a Draft asset that the others can't see, but the person seeing only 13 assets is a total mystery.

I've had them try clearing their browser cache and I've tried removing them from the group that gives them access and defaulting permissions for the entire community to Consumer. Nothing has changed. For some reason, they just can't see all of the Approved assets in their community and I can't find any setting that should be restricting it.

Is there anything you can think of that I might have missed? It's a puzzler. I'm using version 7.5.1.

Thanks,