Configuration error
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Hi,
I'm getting a configuration error when I launch http://localhost:13080/ram. It was working fine until now; I'm not sure what happened. When I go to http://localhost:13080/ram/admin/repository/configuration.faces I don't see any error. Is there a log somewhere to tell me more about this config error? How should I go about to debug this? Thanks in advance for your help. |
5 answers
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If you are 7.2 or above make sure your internal RTC that RAM uses is up
and running and no passwords timed out. Typically when you get to the configuration page from something like this no errors will be shown until you hit save. Try hitting save and see if it comes up with errors. Rich |
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Thanks for the reply. The RTC is up and running at: https://localhost:13443/jazz
When I hit save I get this error but I haven't changed RTC server. I'm connecting to the same RTC server.... Trying to connect to a different Rational Team Concert server than was previously connected to. This will cause failures with asset life cycles. Please try to connect with original server. Any way to debug it as I don't want to re-install everything again... Is there a log somewhere to see what's happening? Thank you. |
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Unfortunately there are no debug messages. But this is typically due to
either a problem with RTC or with the license server. Rich |
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