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Cannot use Import Users button in Jazz admin console

Hi, all.

I have our Jazz server using WebSphere 6.1.0.15 and DB2 9.5. Also, we are using LDAPS authentication, which is working fine. The LDAPNightlySycnTask seems to be partially working so connectivity is confirmed working.

When I log into the admin console, click on User Management, and then on the Import Users button, I am prompted to Enter user name and have a Search to click on after I have typed in my search parameters. However, there is no place where I can type them in.

Has anybody seen this, too, and if so, determined a solution?

Thanks.
Chris

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13 answers

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It might be helpful to post a screen shot of what you see.

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I have nowhere I can post the image, so I don't know how I am able to include one. I can describe what I see, if that will help. When you click on the Import Users button in the admin console, the Search button and the Cancel button are the only two that give you the option to click on them. The Select, Deselect, OK buttons, as well as both white boxes are greyed out/inaccessible. There is also no place to enter search parameters.

Hope this helps.

Chris

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I could swear there was a way to attach an image, but I can't find it now. Anyway, I've just emailed you a screen shot of what I see. Please reply via email with a screen shot of what you see. It seems to work for me on both Firefox 3.0.1 and IE 7.0.5730.13. What browser and version are you using?

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I am using IE 6, and that could be the problem. I just tried it in Firefox 3 and it works. I have no problem with doing my administration in Firefox, so I'll just continue that way.

Thanks!
Chris

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OK, so you've identified it as a problem using IE6. That's good to hear. If you want this fixed I would suggest opening a work item for it. Please include a screen shot in any UI related work item. Thanks.

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Here is what I see and is correct.

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Here is what Chris is seeing, which is incorrect.

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To make attachments I would recommend using Thunderbird as your news reader.
http://www.mozilla.com/en-US/thunderbird/

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It would be a good idea for me to open a work item on this. How do I do that?

Chris

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To report a bug go here:
https://jazz.net/bugs/bugs.jsp

There are instructions on that page. Bugs are filed using the "Work
Items" section of the site. I would file this bug against
"Repository/Admin Web UI".

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Question asked: Aug 06 '08, 2:43 p.m.

Question was seen: 8,764 times

Last updated: Aug 06 '08, 2:43 p.m.

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