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RRDI for CLM - HTTPS question


Janko Maksic (633) | asked Apr 06 '12, 3:17 a.m.
Hi,

we've integrated RRDI with our CLM installation. Everything is working fine, except now we want to use HTTPS to access RRDI (RRDI is using HTTP by default). We've found some instructions of how to do that here:

http://publib.boulder.ibm.com/infocenter/c8bi/v8r4m0/index.jsp?topic=/com.ibm.swg.im.cognos.inst_cr_winux.8.4.0.doc/inst_cr_winux_id18006ConfigureSSLforCognos8.html

When we configure HTTPS as described above we can't access RRDI anymore (we get a web page saying that RRDI is still initializing). There is an error in the SystemOut.log:

0000002f SSLHandshakeE E SSLC0008E: Unable to initialize SSL connection. Unauthorized access was denied or security settings have expired. Exception is javax.net.ssl.SSLHandshakeException: no cipher suites in common
at com.ibm.jsse2.gb.t(gb.java:174)
at com.ibm.jsse2.pc.b(pc.java:199)
at com.ibm.jsse2.pc.c(pc.java:448)
at com.ibm.jsse2.pc.wrap(pc.java:343)
at javax.net.ssl.SSLEngine.wrap(SSLEngine.java:37)
at com.ibm.ws.ssl.channel.impl.SSLUtils.handleHandshake(SSLUtils.java:732)
at com.ibm.ws.ssl.channel.impl.SSLConnectionLink.readyInbound(SSLConnectionLink.java:562)
at com.ibm.ws.ssl.channel.impl.SSLConnectionLink.ready(SSLConnectionLink.java:291)
at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.sendToDiscriminators(NewConnectionInitialReadCallback.java:214)
at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.complete(NewConnectionInitialReadCallback.java:113)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1563)
Caused by: javax.net.ssl.SSLHandshakeException: no cipher suites in common
at com.ibm.jsse2.n.a(n.java:44)
at com.ibm.jsse2.pc.a(pc.java:410)
at com.ibm.jsse2.gb.a(gb.java:285)
at com.ibm.jsse2.gb.a(gb.java:40)
at com.ibm.jsse2.ib.a(ib.java:15)
at com.ibm.jsse2.ib.a(ib.java:136)
at com.ibm.jsse2.ib.a(ib.java:315)
at com.ibm.jsse2.gb.n(gb.java:42)
at com.ibm.jsse2.gb$0.run(gb$0.java:1)
at java.security.AccessController.doPrivileged(AccessController.java:284)
at com.ibm.jsse2.gb$b_.run(gb$b_.java:9)
at com.ibm.ws.ssl.channel.impl.SSLUtils.handleHandshake(SSLUtils.java:790)
... 12 more


The certificate used has not expired and it is from the trusted source.

We are using Windows Server 2008 64- bit. Our application server is WAS 7.0.0.19 32-bit. CLM version is 3.0.1.2 and RRDI version is 1.0.2.1.

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