RTC adds semicolon to hyperlink in DESC field RTC2.0.0.2
RTC users entered a hyperlink in DESCRIPTION field of RTC TASK and on save, RTC adds semicolon to hyperlink;
User enters:
Add property to WebSolutions.xml for EXTUNewUserURL: {open tag}property name="EXTUNewUserURL" value="http://qualqa.int.cdphp.com/SYS00014/AddEXEUser.aspx" {close tag}
and after saving entry is changed to:
Add property to WebSolutions.xml for EXTUNewUserURL: {open tag}property name="EXTUNewUserURL" value="http://qualqa.int.cdphp.com/SYS00014/AddEXEUser.aspx"; {close tag}
(note: I replaced "<" with {open tab} and repleaced "/>" with {close tag} for display reasons. semicolonn is added by RTC..)
has anyone experienced this behavior? is it because description field is html field?
User enters:
Add property to WebSolutions.xml for EXTUNewUserURL: {open tag}property name="EXTUNewUserURL" value="http://qualqa.int.cdphp.com/SYS00014/AddEXEUser.aspx" {close tag}
and after saving entry is changed to:
Add property to WebSolutions.xml for EXTUNewUserURL: {open tag}property name="EXTUNewUserURL" value="http://qualqa.int.cdphp.com/SYS00014/AddEXEUser.aspx"; {close tag}
(note: I replaced "<" with {open tab} and repleaced "/>" with {close tag} for display reasons. semicolonn is added by RTC..)
has anyone experienced this behavior? is it because description field is html field?
One answer
I just had this bite me in the rear. I'd pasted a key that contained a URL in the description field of work item and saved it for later use.
When I went back and copied the key, I didn't notice that RTC had appended a semicolon at the end of the URL, in the middle of the key. This caused a production outage and drove about 10 of us nuts for a few minutes. I don't know why RTC does it, but for the love of god this needs to be documented.