RRC Hang during ReqPro import and Sample project creation

Hi,

We have V3.0.1.1 of the CLM tools installed on a 64 bit Linux VM.

We're in the process of trying to move several customers from ReqPro to RRC so I've been testing the conversion utility. Every time I run it for a decent size ReqPro project, the Jazz server becomes unresponsive and I have to reboot.

A few minutes ago I started to create the Money that Matters sample project. It is now hung (at 63%) in the 'Creating sample artifacts in /rm' step.

Anyone else seen anything like this?

Thanks,
Fran

The ReqPro import operation is very server intensive. We recommend that you lock the repository to prevent access by other users while the import is in progress.

The operation may also take a long time for a large project.

Shirley

Hi,

We have V3.0.1.1 of the CLM tools installed on a 64 bit Linux VM.

We're in the process of trying to move several customers from ReqPro to RRC so I've been testing the conversion utility. Every time I run it for a decent size ReqPro project, the Jazz server becomes unresponsive and I have to reboot.

A few minutes ago I started to create the Money that Matters sample project. It is now hung (at 63%) in the 'Creating sample artifacts in /rm' step.

Anyone else seen anything like this?

Thanks,
Fran

It sure is. However, that wasn't our problem. After checking the VM infrastructure, we realized that our Linux VM has only been given 2GB of RAM.

We bumped it up to 6GB and everything is fine now.

Thanks for responding....

The ReqPro import operation is very server intensive. We recommend that you lock the repository to prevent access by other users while the import is in progress.

The operation may also take a long time for a large project.

Shirley

Hi,

We have V3.0.1.1 of the CLM tools installed on a 64 bit Linux VM.

We're in the process of trying to move several customers from ReqPro to RRC so I've been testing the conversion utility. Every time I run it for a decent size ReqPro project, the Jazz server becomes unresponsive and I have to reboot.

A few minutes ago I started to create the Money that Matters sample project. It is now hung (at 63%) in the 'Creating sample artifacts in /rm' step.

Anyone else seen anything like this?

Thanks,
Fran