Requirement transfer failure

Created a number of requirements in RRC & linked to a ReqPro project (running v7.1). The majority of requirements were successfully transferred but a couple failed with an error:

CRRRC1902E 1 requirement could not be created
CRRRC1800E The RequisitePro operation failed: 500

I'm guessing the 500 is an HTTP error code meaning an internal server error occurred. Is it possible communication with the server was interrupted or one of either the RRC or ReqPro server went down?

I don't believe there was an interruption in either service as the initial failure occurred when a number were submitted. Some transferred Ok & some failed.
The ones that did fail I tried to transfer individually (from the RRC console) most re-failed but the odd one was transfered. During this time I had a connect to the ReqPro project (again in the RRC console) and didn't notice any service interruption.

Thanks
Mike

I suggest double-checking that the attribute list is the same on the requirements in RRC and the requirement type in RequisitePro.

Daniel

Hi Daniel,

Just to confuse matters there are no attributes defined for this requirement type. I've also successfully transferred one Business Rule requirement from RRC to ReqPro but a different BR fails.
BR that transferred Ok:
Where a User has specified a Return journey departure time, the system will display up to 4 outward journeys, with a departure time of 5 minutes before and 3 hours after the entered departure time.

BR that failed:
Where a User has specified Return journey arrival time, the system will display up to 4 outward journeys with an arrival time of 5 minutes after and 3 hours before the entered arrival time.

Mike

Are all the requirements RequisitePro database requirements? RRC has a problem with requirements in a word document.

Yes, the requirements were created directly in the RRC desktop & not via a word document.

Further Info:
Trying to re-transfer one of the requirements that failed to transfer from RRC to ReqPro (a business rule with the text:
Where a User has specified Outward journey arrival time, the system will display up to 4 outward journeys with an arrival time of 5 minutes after and 3 hours before the entered arrival time.

Initially failed with an error:
CRRC1800E the requisitepro operation failed; 409

The jazz.log reports:
17:28:55,859 ERROR com.ibm.team.jrs - PUT returning 409: If-Match () was not equal to the resource ETag ("_EzZu8Z5qEd6LcshWL8iwJA") and was not a wildcard.

A re-attempt then returned the error previously seen:
CRRC1800E the requisitepro operation failed; 500

I'm having the same problem. On the results screen I get a message that says how many requirements we imported into repro, then below it will say

CRRRC1902E 1 Requirement could not be created:
CRRRC1800E The requisitepro operation failed: 500


Has there been any further insight into this problem? I have it for a number of requirements.

I think I have figured out the problem (not a resolution). Were the requirements you were trying to move large? The database fields on the ReqPro side can only handle something like 16,000 characters. I found that when you cut the document down to a smaller manageable size it can move over without a problem.

Created a number of requirements in RRC & linked to a ReqPro project (running v7.1). The majority of requirements were successfully transferred but a couple failed with an error:

CRRRC1902E 1 requirement could not be created
CRRRC1800E The RequisitePro operation failed: 500

When trying to configure the server, i enoucnter this error
at the following action
You should now have returned to step 2, Set up RRS, on the Jazz Rational Requirements Server Setup page. Click Configure.

When i click on Configure, i get the following error

The setup failed!Hide DetailsThe RRSTemplate.zip template was not created. Verify that the current user has a license. Internal Server Error
HTTP/1.1 500 Internal Server Error
Storage areas were created.
Text Index resources were created.
Content Type Handler resources were created.
Link Type resources were created.
Image resources were created.
Index resources were created.
Indices were rebuilt successfully.

Any help would be greatly appreciated