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question asked: Dec 02 '11, 1:16 p.m.
question was seen: 4,662 times
last updated: Dec 02 '11, 1:16 p.m.

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Licenses not being released

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Tony DeFarlo (126●23●14) | asked Dec 02 '11, 1:16 p.m.
We have seen a couple of instances where RTC licenses were not being released, forcing us to stop and restart the service. We are on RTC 2.0. Has anyone seen this and is there a fix?

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Kevin Ramer (4.5k●9●186●201) | answered Dec 02 '11, 2:13 p.m.
We have seen a couple of instances where RTC licenses were not being released, forcing us to stop and restart the service. We are on RTC 2.0. Has anyone seen this and is there a fix?



I worked around by assigning broken user(s) a non-floating license in addition to their floating one.
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Anthony Kesterton (7.5k●9●180●136) | answered Dec 02 '11, 2:15 p.m.
JAZZ DEVELOPER
We have seen a couple of instances where RTC licenses were not being released, forcing us to stop and restart the service. We are on RTC 2.0. Has anyone seen this and is there a fix?


Hi

You may want to raise this with support - they should be able to help.

In the meantime, what version of v2 are you running (eg: v2.0.0.2 ifx4, etc)

regards

anthony
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Tony DeFarlo (126●23●14) | answered Dec 02 '11, 2:23 p.m.
Yes that is the version we are on...

We have seen a couple of instances where RTC licenses were not being released, forcing us to stop and restart the service. We are on RTC 2.0. Has anyone seen this and is there a fix?


Hi

You may want to raise this with support - they should be able to help.

In the meantime, what version of v2 are you running (eg: v2.0.0.2 ifx4, etc)

regards

anthony

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