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JTS Setup process shows "Loading configuration settings

We are upgrading from RQM v2.x to RQM v3.0.1. We have successfully gotten through the upgrade process to the point where it is time to run the JTS Setup procedure. However, when we navigate to the setup URL, the JTS setup screen displays, but with a message indicating "Loading configuration settings..." that never completes. We have tried every suggestion in the forums, all tech notes in developerworks support, and looked through the CLM 2011 help files; all to no avail. Here is a list of the things that we looked into or tried. Some were not applicable to our situation.
1. http://www-01.ibm.com/support/docview.wss?uid=swg21474026
2. https://jazz.net/forums/viewtopic.php?p=55422
3. https://jazz.net/forums/viewtopic.php?t=19923
4. https://jazz.net/forums/viewtopic.php?t=14840
5. http://www-01.ibm.com/support/docview.wss?uid=swg21455119
6. http://publib.boulder.ibm.com/infocenter/clmhelp/v3r0/index.jsp?topic=%2Fcom.ibm.jazz.install.doc%2Ftopics%2Ft_update_post-mig_setup.html (see the WAS section)
7. https://www-304.ibm.com/support/docview.wss?uid=swg21474026&wv=1
8. https://jazz.net/forums/viewtopic.php?t=17316
9. https://jazz.net/forums/viewtopic.php?t=15227
10. http://www-01.ibm.com/support/docview.wss?uid=swg21499507
11. http://www-01.ibm.com/support/docview.wss?uid=swg21470574

Does anyone have any other suggestions? Thanks in advance.

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3 answers

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We found the issue that was preventing the JTS Setup process from loading the configuration data. The JAZZ_HOME environment variable was not defined properly (extra character that was hard to notice). Since fixing this, we have been able to complete the JTS Setup and now have JTS and RQM up and running.

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Hi All,

I have installed the trail version of CLM server package (bundles with Tomcat/Derby/JTS/CCM/RM and QM) to my laptop and started working on sample projects.

To test, installed the freeware version of DB2 Express and started migrating the database from Derby to DB2 fololwing the instructions mentioned in the IBM website.

Got some issues in creating the datawarehouse database ,but others (JTS/CCM/QM) are ok and imported the Derby tar files to the DB2 database.

Started the Jazz server and it got strucked in configuring the public URI.Showing "Loading Configuration settings".

I tried to set the environment variable JAZZ_HOME and still its not working.

JAZZ_HOME = C:\PROGRA~1\IBM\JazzTeamServer\server

Any pointers to my issue is highly appreciated. Thanks in Advance


Cheers,
Jose

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Team I had the same issue worked on it for days.  

I added the following lines to my teamserver.properties file
com.ibm.team.repository.server.jts.url=https\://<servername>\:9443/jts
com.ibm.team.repository.server.jts.url=https\://<servername>\:9080/jts


Redeployed jts webapp to the WAS server and it worked.

Hope this helps someone.

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Also make sure your teamserver.properties db configurations are setup correctly.

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Question asked: Nov 07 '11, 9:24 a.m.

Question was seen: 9,071 times

Last updated: Jul 29 '12, 4:47 p.m.

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