Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

Need help in RRDI setup

Windows 7 Professional (64-bit)
RRDI 1.0.2

I installed RRDI - Report Server (WAS 32-bit) and Database Server (DB2 Express-C 9.7 32-bit).

Following the post installation steps as in the online help.

1. http://hostname:portnumber/reporting
2. Login to JTS with ADMIN
3. Getting the below error:

The dispatcher cannot service the request at this time. The dispatcher is still initializing. Contact your administrator if this problem persists.


I tried the following things:

- Followed the technote: https://www-304.ibm.com/support/docview.wss?uid=swg21429161

- Content Manager is running. Checked at: http://hostname:portnumber/reporting/servlet/

- In the "IBM Cognos Configuration" tested for Report server connecting to Content store. Connecting fine.

After all these I still get the dispatcher error.

Am I missing anything?

Thanks!

0 votes



One answer

Permanent link
Windows 7 Professional (64-bit)
RRDI 1.0.2

I installed RRDI - Report Server (WAS 32-bit) and Database Server (DB2 Express-C 9.7 32-bit).

Following the post installation steps as in the online help.

1. http://hostname:portnumber/reporting
2. Login to JTS with ADMIN
3. Getting the below error:

The dispatcher cannot service the request at this time. The dispatcher is still initializing. Contact your administrator if this problem persists.


I tried the following things:

- Followed the technote: https://www-304.ibm.com/support/docview.wss?uid=swg21429161

- Content Manager is running. Checked at: http://hostname:portnumber/reporting/servlet/

- In the "IBM Cognos Configuration" tested for Report server connecting to Content store. Connecting fine.

After all these I still get the dispatcher error.

Am I missing anything?

Thanks!

As you posted this in several forums, lets focus the discussion in the CLM forum. thanks.

0 votes

Your answer

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details

Question asked: Oct 19 '11, 2:57 p.m.

Question was seen: 4,050 times

Last updated: Oct 19 '11, 2:57 p.m.

Confirmation Cancel Confirm