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error using clearcase synchronizer........


vinay kumar bondugula (7312564) | asked Sep 26 '11, 7:23 a.m.
When I tried to import a clearcase branch into synchronizer I am experiencing an error like-------

"An error occurred while creating ClearCase Synchronized Stream
Could not validate synchronization user "ccsync""

Please help me in this

6 answers



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Masabumi koinuma (46115) | answered Sep 26 '11, 11:42 a.m.
JAZZ DEVELOPER
Hello,

Please make sure the sync account 'ccsync' is set up properly. Things you may would like to verify are:
- does 'ccsync' account have 'ClearCase synchronizer' license?
- is 'ccsync' member of a project area or a team area that you selected in the previous page of the wizard?
- is the password for 'ccsync' correct?

permanent link
vinay kumar bondugula (7312564) | answered Sep 27 '11, 1:51 a.m.
Hello,

Please make sure the sync account 'ccsync' is set up properly. Things you may would like to verify are:
- does 'ccsync' account have 'ClearCase synchronizer' license?
- is 'ccsync' member of a project area or a team area that you selected in the previous page of the wizard?
- is the password for 'ccsync' correct?




Thanks for help it worked.....

Am also experiencing another error when I try to import a clearcase label type of a branch into RTC but there is a error like "Lbtype:r1.0@testvob is not found" ........Please help me in this

permanent link
Jirong Hu (1.5k9290258) | answered Sep 27 '11, 10:30 a.m.
Shouldn't be a \ after the @?

"Lbtype:r1.0@testvob

permanent link
Masabumi koinuma (46115) | answered Sep 27 '11, 10:46 a.m.
JAZZ DEVELOPER
Right, the VOB tag is missing a path separator at the beginning.
And, you don't have to add type selector. So, you can try:

r1.0@\testvob

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Geoffrey Clemm (30.1k33035) | answered Sep 27 '11, 1:01 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
You need to use a valid ClearCase object descriptor.
For example, on a Windows machine, you'd need a backslash preceding the
vob tag, i.e. "r1.0@/testvob".
In general, you can try out your label types by the "cleartool describe"
command.
For example:
cleartool describe lbtype:r1.0@\testvob

If cleartool likes it, so will the synchronizer ... and vice-versa.

Cheers,
Geoff

On 9/27/2011 2:23 AM, vinaybondugula wrote:
koinumawrote:
Hello,

Please make sure the sync account 'ccsync' is set up properly.
Things you may would like to verify are:
- does 'ccsync' account have 'ClearCase synchronizer' license?
- is 'ccsync' member of a project area or a team area that you
selected in the previous page of the wizard?
- is the password for 'ccsync' correct?



Thanks for help it worked.....

Am also experiencing another error when I try to import a clearcase
label type of a branch into RTC but there is a error like
"Lbtype:r1.0@testvob is not found" ........Please help me
in this

permanent link
vinay kumar bondugula (7312564) | answered Sep 28 '11, 12:48 a.m.
You need to use a valid ClearCase object descriptor.
For example, on a Windows machine, you'd need a backslash preceding the
vob tag, i.e. "r1.0@/testvob".
In general, you can try out your label types by the "cleartool describe"
command.
For example:
cleartool describe lbtype:r1.0@\testvob

If cleartool likes it, so will the synchronizer ... and vice-versa.

Cheers,
Geoff

On 9/27/2011 2:23 AM, vinaybondugula wrote:
koinumawrote:
Hello,

Please make sure the sync account 'ccsync' is set up properly.
Things you may would like to verify are:
- does 'ccsync' account have 'ClearCase synchronizer' license?
- is 'ccsync' member of a project area or a team area that you
selected in the previous page of the wizard?
- is the password for 'ccsync' correct?



Thanks for help it worked.....

Am also experiencing another error when I try to import a clearcase
label type of a branch into RTC but there is a error like
"Lbtype:r1.0@testvob is not found" ........Please help me
in this



Thank you all I just missed it and had the error. Now it is working fine.

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