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question asked: Sep 03 '11, 4:02 a.m.
question was seen: 5,109 times
last updated: Sep 03 '11, 4:02 a.m.

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Defect Management in QM

0
Canberk Akduygu (992●3●73●71) | asked Sep 03 '11, 4:02 a.m.
Hi everybody,

I am dealing with the defect management within RQM 3.0.1. I dont want to include RTC. But there is no defect management without using RTC unless we use Legacy Process Template.

I know that Legacy Process Template is coming from RQM 2.0 but i was wondering if there would be a gap if we use this template in CLM 3.0 in order to manage defects?

Also I guess I have to export this template from RQM 2.0 and impport it to QM 3.0, is there a way to download this template?

Thank you very much

5 answers

Most liked answers ↑|Newest answers|Oldest answers

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Geoffrey Clemm (30.1k●3●30●35) | answered Sep 03 '11, 10:23 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Defect management in RQM-3.0.1 is provided by the CCM application (which
is the same application that provides defect management to RTC). So you
aren't including RTC ... you are just using the CCM application. This
is true no matter what template you are using.

Cheers,
Geoff

On 9/3/2011 4:08 AM, canberk wrote:
Hi everybody,

I am dealing with the defect management within RQM 3.0.1. I dont want
to include RTC. But there is no defect management without using RTC
unless we use Legacy Process Template.

I know that Legacy Process Template is coming from RQM 2.0 but i was
wondering if there would be a gap if we use this template in CLM 3.0
in order to manage defects?

Also I guess I have to export this template from RQM 2.0 and impport
it to QM 3.0, is there a way to download this template?

Thank you very much
0
permanent link
Canberk Akduygu (992●3●73●71) | answered Sep 04 '11, 4:09 a.m.
Sorry for using RTC, I meant CCM.

I found the necessary template which doesn't include CCM into defect management. You just have to re-deploy all the QM templates again in the admin panel so "Legacy Process Template" is ready to use.

Now you have local defect management.
0
permanent link
Geoffrey Clemm (30.1k●3●30●35) | answered Sep 04 '11, 12:39 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Just FYI, you probably won't want to get too attached to storing work
items in the QM application ... at some point, that may go away, and
your only option will be to store work items in the CCM application.

Cheers,
Geoff

On 9/4/2011 5:23 AM, canberk wrote:
Sorry for using RTC, I meant CCM.

I found the necessary template which doesn't include CCM into defect
management. You just have to re-deploy all the QM templates again in
the admin panel so "Legacy Process Template" is ready to
use.

Now you have local defect management.
0
permanent link
Canberk Akduygu (992●3●73●71) | answered Sep 05 '11, 4:29 a.m.
Hi Geoff,

I am totally aware of that situation but the reason that I am trying to use local defect management is that people that I have been working with don't have CCM licenses. When they have CCM, I'll integrate CCM and QM :)


Just FYI, you probably won't want to get too attached to storing work
items in the QM application ... at some point, that may go away, and
your only option will be to store work items in the CCM application.

Cheers,
Geoff

On 9/4/2011 5:23 AM, canberk wrote:
0
permanent link
Geoffrey Clemm (30.1k●3●30●35) | answered Sep 06 '11, 12:04 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Maybe that is the misunderstanding ... in 3.0.1, your RQM licenses (both
"RQM Quality Professional" and "RQM Contributor") give you rights to use
the CCM application for defect management (and work items in general).

Note that there is no such thing as a "CCM License" ... there are "RTC
Licenses", "RQM Licenses", and "RRC Licenses". Most of

Cheers,
Geoff

On 9/5/2011 4:53 AM, canberk wrote:
Hi Geoff,

I am totally aware of that situation but the reason that I am trying
to use local defect management is that people that I have been
working with don't have CCM licenses. When they have CCM, I'll
integrate CCM and QM :)


gmclemmwrote:
Just FYI, you probably won't want to get too attached to storing work

items in the QM application ... at some point, that may go away, and

your only option will be to store work items in the CCM
application.

Cheers,
Geoff

On 9/4/2011 5:23 AM, canberk wrote:

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