It's all about the answers!

Ask a question
QuestionsTagsUsersBadges
Guidelines | FAQ
Follow this question
Question details

×42,876

question asked: Jul 28 '11, 3:43 a.m.
question was seen: 5,472 times
last updated: Jul 28 '11, 3:43 a.m.

Related questions

Dashboard "Select Catalog" missing

0
Rob Logie (338●2●50●41) | asked Jul 28 '11, 3:43 a.m.
Hi

I am running RTC V3.0.0 iFix 1

When I try and add a new widget on a personal dashboard, the widget catalog is not displayed. The "Select Catalog" is missing and the "Selected" field is missing from the normal page where you add the widgets.

I have checked the consumer keys as suggested in other posts and they seem fine.

The same problem occurs on both IE and FF browsers. Also, a number of people using the server are getting the same problem.

Does anyone have any suggestions as to what is going wrong ?

Thanks in Advance

Rob L

3 answers

Most liked answers ↑|Newest answers|Oldest answers

0
permanent link
Mike Pawlowski (686●1) | answered Aug 05 '11, 2:27 p.m.
JAZZ DEVELOPER
Hi Rob,

My suspicion is that your root services document for the JTS may not be setup properly.

A common mistake is that the Widget Catalog Service is specified using the wrong XML namespace. It used to be "jdb" but now it is "ju" 




<rdf:Description

	...

     xmlns:jdb="http://jazz.net/xmlns/prod/jazz/dashboard/1.0/"

     xmlns:ju="http://jazz.net/ns/ui#"

	...

     rdf:about="https://jazz.net/jts/rootservices">



...  	  

  <!-- Widget Catalog -->     

  <ju:widgetCatalog

      rdf:resource="https://jazz.net/jts/jfs/WidgetCatalog"/>

  

  	  

</rdf:Description>


A couple of follow-up questions:

(1) Are there any visible error messages displayed in the Widget Catalog UI? Or does it just appear with empty contents?

(2) On Firefox, can you install Firebug, open the "Console" tab and report any error messages / failed requests you see when you open the Widget Catalog?

(3) Does the Widget Catalog populate correctly on project area & team area dashboards on the CCM / QM / RM fronting applications?

(4) Does the Widget Catalog populate correctly when opened from the Mini Dashboard?

Thanks,

Mike
0
permanent link
David Ng (16●6●5) | answered Oct 20 '11, 6:37 a.m.
Hi Rob,

My suspicion is that your root services document for the JTS may not be setup properly.

A common mistake is that the Widget Catalog Service is specified using the wrong XML namespace. It used to be "jdb" but now it is "ju" 




<rdf>



...  	  

  <Widget>     

  <ju>

  

  	  

</rdf>


A couple of follow-up questions:

(1) Are there any visible error messages displayed in the Widget Catalog UI? Or does it just appear with empty contents?

(2) On Firefox, can you install Firebug, open the "Console" tab and report any error messages / failed requests you see when you open the Widget Catalog?

(3) Does the Widget Catalog populate correctly on project area & team area dashboards on the CCM / QM / RM fronting applications?

(4) Does the Widget Catalog populate correctly when opened from the Mini Dashboard?

Thanks,

Mike


We are getting the same problem. I have checked the root services document and the Widget catalog line starts with 'ju'. But I don't see the Select Catalog section altogether and the Select Category is empty.

Really appreciate some help here. Thanks!

David
0
permanent link
Mike Pawlowski (686●1) | answered Nov 07 '11, 10:25 a.m.
JAZZ DEVELOPER
Hi David,

Can you open a defect against "Web UI\Dashboards" in Jazz Foundation?
https://jazz.net/jazz/web/projects/Jazz%20Foundation#action=com.ibm.team.workitem.newWorkItem&type=defect

On the defect, please fill in the details specific to the issue you are experiencing, CC me and paste a link to this forum post.

On this forum post, please add a link to the defect you opened so that others experiencing the same issue can trace the resolution.

Thanks,

Mike

Your answer

Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.